[Hiring] Operations Assistant @PermitFlow

Role Description

We are looking for a competent, reliable, and detail-oriented Operations Assistant to support our team with building permit applications and related administrative operations. This is not a basic data-entry or “mouse-moving” position. We need someone who can:

• Think critically and follow through
• Maintain accurate and organized record keeping
• Communicate professionally
• Take ownership of their work

Qualifications

• Highly organized and detail-oriented
• Strong work ethic, integrity, and accountability
• Able to prioritize tasks and manage multiple projects and deadlines
• Professional and receptive to feedback; does not take corrections personally
• Able to work independently without constant supervision
• Strong written and verbal communication skills
• Keeps a clear and complete paper trail of emails, calls, submissions, responses
• Knows when to ask questions and when to escalate an issue
• Good team player who communicates updates and problems promptly
• Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems
• Strong research and problem-solving skills
• Able to review documents carefully and identify missing information, errors, or inconsistencies
• Takes ownership of assigned work and does not wait to be told every next step
• Able to handle repetitive administrative work without becoming careless
• Comfortable working with deadlines, revisions, government processes, and follow-ups
• Building permit, construction, architecture, engineering, or real estate experience is a strong advantage

Requirements

• Schedule: 40 hours per week, Monday through Friday
• Night shift hours: 9 PM to 5 AM your local time (aligned to US business hours)
• Contract position — no benefits or PTO
• Pay: $3.50–$7.00/hr depending on location and experience

Application Process

• Application and video introduction
• Criteria Corp assessment
• Take-home assignment
• Final interview with a recruiter

We move quickly. If your application is complete and meets our requirements, you will hear from us within a few days.

Company Description

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.