[Hiring] Operations Administrative Support @Level - Virtual Staffing

Role Description

This is a remote position.

We’re looking for an Operations Administrative Support to manage core internal processes including:

• Payroll preparation
• Client billing
• HMO coordination
• Timekeeping
• Operational tickets to keep operations organized and running smoothly

Job Responsibilities:

• Manage inbound tickets and provide updates related to payroll, HMO, billing, and admin operations
• Monitor timekeeping records and relevant tracking spreadsheet
• Pre-process payroll for final approval and manage monthly client billing
• Coordinate HMO requests and documentation
• Communicate with clients regarding VA concerns and other operational matters when needed
• Flag operational issues and suggest improvements when needed

Qualifications

• Experience in operations or administrative management (corporate or remote work setting)
• Strong attention to detail and organization
• Clear written and verbal English communication
• Experience communicating with clients professionally
• Ability to work independently and stay accountable
• Comfortable working in a fast-paced environment
• Team-oriented with a collaborative mindset

Requirements

• To succeed in this role, you'll need the right tools. Please ensure you meet the required system specifications.

Benefits

• Company-paid comprehensive HMO for you and a dependent, plus the option to add a dependent at a discounted cost!
• Company-paid life insurance with PHP 100,000 and AD&D coverage
• Unlimited paid time off
• Guaranteed on-time pay with favorable exchange rates