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Customer Service
Client Solutions Specialist
@C.A. Fortune
[Hiring] Client Solutions Specialist @C.A. Fortune
Mar 18, 2025 - C.A. Fortune is hiring a remote Client Solutions Specialist. 💸 Salary: $50,000 - $55,000. 📍Location: USA.
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Role Description
C.A. Fortune is seeking an energetic and hard-working professional to join their CA Support team. The Client Solutions Specialist position is an integral part of the team, providing support to both the Client and our internal Sales teams.
- Take the lead on inputting data into the Client’s proprietary trade management system
- Investigate and resolve deductions issues
- Complete one-pagers, new item forms, promotional forms, and promotional calendars as needed
- Support Sales Development and Engagement team members on client initiatives and daily business management
- Enter and maintain customer promotions into Client’s proprietary trade management system
- Match incoming customer deductions to the correct promotion in the system
- Work closely with Client and C.A. Fortune teams to ensure that products and pricing are correct in trade management system
- Assist in investigating and resolving deductions issues
- Assist client and C.A. Fortune team with sales and trade spend reporting, if requested
Qualifications
- Must have CPG experience
- Excellent computer skills with Microsoft Excel and Word proficiency
- Excellent problem-solving, organizational, and multi-tasking skills
- At least 2-5 years in a support administrative role
- Strong attention to detail
- Must be resourceful and be willing to search to find the information
- Excellent verbal, written, and phone skills
- Willing to work in a team or independently
Requirements
- You have previous experience with trade management systems
Benefits
- 16 days of PTO
- 11 paid company holidays per year
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
- Work from home flexibility
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$50,000 - $55,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
