[Hiring] Client Support & Solutions Consultant @Hopesglobalgetaways

Role Description

We are seeking organized, solution-minded individuals to join our remote team as Client Support & Solutions Consultants. In this role, you will help clients navigate vacation-planning needs by:

• Researching appropriate options
• Coordinating requested arrangements
• Providing dependable support when questions or changes arise

This opportunity is ideal for individuals who enjoy customer interaction, problem-solving, research, and managing responsibilities independently. Previous travel-industry experience is not required. Training, supplier education, and continued support are provided.

This is a remote, independent opportunity rather than a traditional hourly or salaried employee position. You will have flexibility in managing your schedule while taking responsibility for:

• Client communication
• Follow-up
• Organization
• Continued learning
• Relationship-building

Individuals who succeed in this role are:

• Proactive
• Dependable
• Comfortable working independently
• Willing to take ownership of their client relationships

Qualifications

• Strong written and verbal communication skills
• Professional, helpful, and solution-oriented approach
• Strong organization and attention to detail
• Comfortable researching information and explaining available options
• Effective problem-solving and follow-up abilities
• Ability to manage multiple client needs and deadlines independently
• Willingness to learn supplier systems, digital platforms, and new processes
• Dependable, adaptable, and comfortable taking initiative
• Self-motivated and capable of working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region

Requirements

• Fully remote work with flexible scheduling
• Beginner-friendly onboarding and training
• No previous professional travel experience required
• Ongoing team guidance and mentorship
• Supplier and destination education
• Professional development and skill-building resources
• Opportunities to strengthen client service, communication, research, organization, and problem-solving skills
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment