[Hiring] Client Support Specialist @PedrosVacations

Role Description

We're looking for dependable, service-focused individuals to support clients with communication, scheduling, follow-up, and travel-related planning needs. As a Remote Client Support Specialist, you'll help keep client requests organized, provide timely updates, and assist with reservations, itinerary details, accommodations, transportation, or activities when needed. Previous experience is not required. Training and ongoing support are provided.

• Respond to client questions and requests
• Gather dates, preferences, and important details
• Coordinate schedules, confirmations, and follow-up
• Assist with reservation and itinerary information
• Research options when needed
• Help manage updates, changes, or special requests
• Maintain accurate client records

Qualifications

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Willingness to learn new tools and processes
• Experience in customer service, hospitality, scheduling, reservations, administration, or client support can be helpful, but it is not required.

Requirements

• Applicants must be located in:
• United States
• United Kingdom
• Mexico
• Spain
• Australia
• Select LATAM regions

Benefits

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Opportunities to build client-service and travel-coordination skills

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

If you're organized, dependable, and enjoy helping clients stay informed and supported throughout the planning process, submit your application today to be considered.