[Hiring] Virtual Home Lending Specialist @Westpac

Role Description

Join a team that’s redefining home lending through expert advice and seamless digital experiences. As a Virtual Home Lending Specialist, you’ll be at the forefront of helping customers navigate complex lending scenarios, from first-home purchases to investment and construction lending. You’ll deliver tailored solutions and proactive financial guidance that empower customers to achieve their goals and build long-term wealth.

This senior lending role is all about impact. You’ll drive new lending growth, retain valued customers, and manage a strong pipeline of opportunities, all through our virtual channels. Your deep understanding of the property market, regulatory frameworks, and Westpac’s lending products will position you as a trusted advisor. With a focus on transparency, ethical decision-making, and customer satisfaction, you’ll play a key role in delivering our service promise and strengthening loyalty.

Qualifications

• Minimum 2+ years residential home lending experience
• Level 5 Residential Lending Qualification
• Proven expertise in complex lending structures including Trusts, Look Through Companies, and Small Business financials
• Strong knowledge of construction, shared equity, investment, property development, and prebuilt lending
• High financial literacy, sound judgement, and commercial insight
• Tech-savvy mindset with strong organisational skills and attention to compliance

Requirements

• Experienced senior lenders who thrive on solving complex lending challenges and delivering exceptional customer outcomes

Benefits

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holiday
• Environmental and community care programmes

Company Description

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!