[Hiring] SMB Account Executive @Atlassian

Role Description

SMB Account Executives play a crucial role in guiding customers through their Atlassian cloud journey. The primary objective is to demonstrate to SMB customers how Atlassian products can effectively support their objectives. Operating at scale, Sales Associates are expected to advocate for their customers, offering valuable insights to our product and engineering teams to enhance the customer experience. This collaborative effort is closely coordinated with our Product specialists and Marketing organization.

SMB AE’s are known for their customer-centric approach and innovative thinking. They are adept at managing resources efficiently to cater to the requirements of our top 30,000 SMB customers.

You will directly report to the Sales Manager within your geographical region. This position is remote, offering flexibility and autonomy.

What You'll Do:

• Follow up on qualified inbound leads (MQLs, trial signups, demo requests) and drive outbound prospecting to generate new and expansion pipeline for SMB accounts.
• Qualify customers’ needs and pain points through a consultative sales approach, building strong strategic relationships.
• Demonstrate the value and ROI of Atlassian products, assisting customers in building compelling business cases to drive adoption and upsell opportunities.
• Develop and execute territory account plans to meet or exceed quota, maximizing revenue growth and customer success across a broad portfolio.
• Stay current on industry trends, market dynamics, and competitor activities to inform strategy and customer conversations.

Qualifications

• 3+ years of experience in outbound sales in a quota-carrying B2B software sales role
• Proven track record of exceeding performance targets
• Building and leading territory & strategic account plans
• Proficiency in using sales tools such as CRM software (e.g., Salesforce) and prospecting tools
• Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.
• You have a do-it-right mentality with a customer-centric mindset.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Company Description

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.