[Hiring] Manager Mid-Enterprise Accounts @CAS

Role Description

CAS is currently seeking a Manager, Mid-Enterprise Accounts on our Sales team. This position is located at our headquarters in Columbus, Ohio.

The Manager, Mid-Enterprise Accounts leads the team responsible for every commercial account at or below $50,000 in annual contract value. This is a single, unified book of business:

• One team runs upsell and expansion, and the renewals, quoting, and account administration that keep the existing book current.
• The manager owns the coverage model, the process, and the team's day-to-day performance.

The team is fully virtual, covering North America and the United Kingdom, with plans for broader EMEA coverage.

• This is a first-line people-leadership role, not an individual-contributor sales role.
• The manager coaches and manages a small group of virtual sales representatives (3) and a generalist that own renewal and upsell motions in their region.
• The role carries budget responsibility for the team's tools and systems, and is classified as exempt under the Fair Labor Standards Act.
• Success is measured in reduced account load on the field, a lower cost-to-serve for this segment, and steady growth in average selling price and renewal rate within the existing book.

Qualifications

• Bachelor's degree (four-year) required; formal business training, such as an MBA or equivalent, is a plus.
• 2+ years directly managing a virtual or remote sales team, ideally in an inside-sales, renewals, or high-volume/lower-ACV coverage model.
• Experience running a team accountable for both upsell/expansion motions and renewals/quoting within a single book of business.
• Track record building structured, repeatable sales process, pricing discipline, quoting cadence, and CRM hygiene, across a distributed team.
• Comfort operating in a fully remote, metrics-driven leadership model, with strong command of CRM and sales-ops tooling (Salesforce.com preferred).
• Experience or demonstrated ability to scale coverage into international markets (UK/EMEA) is a plus.
• Travel is expected to be less than 15%, consistent with a fully virtual, remote-management coverage model.

Requirements

• Lead, coach, and performance-manage a fully virtual team.
• Hire and onboard into the team as it scales into broader EMEA.
• Set a high-velocity, high-volume performance culture.
• Own the coverage rule for the segment.
• Direct the Virtual Sales Representatives' renewal and upsell motion.
• Build and maintain the tooling and automated prospecting/nurture workflows.
• Own direct upsell and renewal coverage for North America and the UK.
• Design and pilot the contract-facilitation model for the rest of EMEA.
• Recommend sequencing and headcount as EMEA coverage builds out.
• Own the team's core metrics.
• Report team performance and account-load trends into Commercial Operations leadership.
• Track the segment's cost-to-serve.
• Partner with Regional Sales leadership and other teams as necessary.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Generous vacation plan.
• Medical, dental, vision insurance plans.
• Employee savings and retirement plans.