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Solutions Engineer @Udemy

[Hiring] Solutions Engineer @Udemy

Mar 22, 2025 - Udemy is hiring a remote Solutions Engineer. 💸 Salary: unspecified. 📍Location: Japan.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Udemy seeks a Sales and Solutions Engineer with strong communication and organizational skills, software development knowledge, and a passion for helping businesses become modern learning organizations to support our business in Japan. The role involves:

  • Collaborating with engineering, design, sales, customer success, support, and global stakeholders.
  • Addressing technical issues, from authentication protocols (e.g., SAML, OIDC, SCIM, OAuth) to corporate web proxy debugging and API-based integration support for enterprise customers.
  • Effective communication with both technical and non-technical audiences.
  • Adaptability in a fast-paced environment.

Qualifications

  • Exceptional communication skills to articulate complex technical concepts.
  • Strong relationship-building with stakeholders to foster collaboration.
  • Extensive experience with HR and HCM systems and LMS ecosystems.
  • Deep technical expertise in SaaS integration, SSO, and APIs.
  • Mastery of microservices architecture.
  • Solid understanding of data structures, algorithms, and IaaS platforms like AWS.
  • Knowledge of authentication protocols and web APIs.

Requirements

  • 6-8+ years in enterprise Sales Engineering or Solution Consulting experience in a SaaS organization.
  • Technical experience with Python (Django framework), Java, and modern JS frameworks (Angular, React).
  • Experience working with microservices.
  • Working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS).
  • Experience with popular structured query languages (MySQL, Postgres, PL/SQL).
  • Solid understanding of authentication protocols (e.g., SAML 2.0, SCIM, OAuth/OpenID Connect), Web APIs, SMTP, DNS, and experience debugging web applications.
  • Excellent written and verbal communication skills in both Japanese and English.
  • Understanding of core security concepts (e.g., SSL/TLS, encryption ciphers, LGPD/GDPR data privacy).
  • Hands-on experience architecting or deploying Single Sign-On (SSO) with various identity solutions.

Benefits

  • Inclusive environment that welcomes diverse backgrounds and experiences.
  • Unlimited access to Udemy courses and professional development opportunities.
  • Commitment to creating world-class employee experiences.
  • Recognition as a Great Place to Work.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Japan
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Solutions Engineer @Udemy
Sales / Business
Salary 💸 unspecified
Remote Location
Japan
Job Type unspecified
Posted Mar 22, 2025
Apply for this position Unlock 53,382 Remote Jobs
📍 Be aware of the location restriction for this remote position: Japan
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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