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Solutions Engineer @Mixpanel

[Hiring] Solutions Engineer @Mixpanel

Mar 18, 2025 - Mixpanel is hiring a remote Solutions Engineer. đź’¸ Salary: unspecified. đź“ŤLocation: Japan.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Solutions Engineer you are critical in presenting the value of Mixpanel’s capabilities to a broad set of prospects. As we continue to grow our Sales organization, you'll be collaborating with Account Executives as a trusted advisor to customers working to tie Mixpanel’s solutions to their business needs.

  • Become a Mixpanel expert on both features and functionality as well as implementation.
  • Shadow customer calls and demos with current Solution Engineers and Account Executives while learning how to articulate our value proposition.
  • Be directly involved in deal cycles with Account Executives within the first three months.
  • Lead the technical qualification for customer’s use cases and deliver customized demos for prospects.
  • Work directly with leadership at the prospect’s organization to understand business challenges that can be solved through an analytics platform.
  • Consult on how Mixpanel can solve those challenges and achieve a strong ROI.
  • Scope and execute proof of concept projects to establish Mixpanel’s value.

Responsibilities

  • Serve as a trusted technical advisor for prospects to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes.
  • Effectively communicate and consult at all levels of the customer’s organization to earn customers trust and ultimately influence buying decisions.
  • Bridge the technical-business gap with your prospect — working with high-level business stakeholders to define success for proof of concepts and successfully execute and achieve those outcomes.
  • Utilize your Mixpanel knowledge and technical and consultative skills to impart best practices throughout proof of concept projects.
  • Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer.
  • Partner with post-sales teams to ensure the articulated pre-sales value proposition translates into tangible post-sales value.
  • Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business.
  • Approach all deals with a customer-first mentality.
  • Complete RFP’s and Security Questionnaires.
  • Work cross-functionally with different organizations such as Sales, Marketing, Customer Success, Product, Engineering and Legal.
  • Actively utilize Salesforce to track deal activity and customer requirements.
  • Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel customers and delivering to the Product team.

Qualifications

  • Based out of Tokyo, Japan.
  • Fluent in both English and Japanese.
  • Experience consulting customers on achievable outcomes and the transformational power of new tooling.
  • Experience working with Product and Marketing Team to drive analytics strategy and value of Mixpanel.
  • The ability to communicate with stakeholders at all levels of an organization.
  • A demonstrated track record of qualifying and selling a technical solution to executive stakeholders.
  • 2-5 years of experience in a Software-as-a-Service Sales Engineering or related role.
  • You have worked with one or more core web and mobile technologies (Javascript, iOS, Android, Python, Ruby, etc).
  • Familiarity with Tech Ecosystem such as Attribution, Marketing Engagement, Data warehouse, AB testing, CDP etc.
  • Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change.
  • Excellent written, analytical, and communication skills and presentation abilities.
  • Strong process and/or project delivery discipline.
  • The ability and desire to learn independently.
  • Experience (preferred) or curiosity in the data and analytics space.
  • The ability to travel.

Benefits

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

  • Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose.
  • Customer Focus: Our customers’ success is our success.
  • Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business.
  • Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives.
  • One Team: We can’t win without each other.

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Before You Apply
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đź“Ť Be aware of the location restriction for this remote position: Japan
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Solutions Engineer @Mixpanel
Sales / Business
Salary đź’¸ unspecified
Remote Location
Japan
Job Type unspecified
Posted Mar 18, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: Japan
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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