[Hiring] RCM Onboarding Supervisor @PracticeTek

Mar 28, 2025 - PracticeTek is hiring a remote RCM Onboarding Supervisor. 💸 Salary: unspecified. 📍Location: USA.

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Role Description

As the RCM Onboarding Supervisor, you will oversee the onboarding process for EHR clients purchasing our RCM services. This role involves managing a team of onboarding specialists, ensuring efficient client engagement, and providing consultative guidance on best practices for EHR setup and RCM processes.

Supervise, mentor, and support a team of RCM onboarding specialists, including assigning projects, monitoring performance, and conducting regular evaluations to ensure team effectiveness.
Coordinate with sales, AR management, and accounting teams to align onboarding strategies, timing, and contractual requirements of each engagement.
Serve as a point of escalation for clients during their onboarding phase and transition to operations, including customer satisfaction surveys and remediation.
Educate the onboarding team on best practices for EHR setup and RCM processes to enhance RCM efficiency and compliance.
Develop training materials and ongoing coaching to ensure onboarding specialists can advise clients on workflow optimizations to maximize revenue.
Other ad hoc activities and projects as assigned.

Qualifications

Bachelor's Degree preferred and/or training or equivalent combination of education and experience
5+ years’ experience in Revenue Cycle Management, including knowledge of billing, common denials, posting, electronic transaction formats, and overall practice management in a small practice setting
3+ years experience in a client-facing role with proven ability to manage client onboarding/implementation and to build strong professional relationships in a client
2+ years in a supervisory role
Excellent verbal and written communication skills for presenting data, leading discussions, and delivering recommendations with strong interpersonal skills to navigate challenging conversations and build trust with clients
Advanced knowledge of healthcare billing software/clearinghouses and EHR/PM platforms
Strong working knowledge of clearinghouse and payer portal enrollments
Strong working knowledge of Salesforce and Microsoft Office: Excel, Outlook, PowerPoint, and Word
Strong organizational skills to maintain accurate reporting

Requirements

Experienced

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Project Management

RCM Onboarding Supervisor @PracticeTek

Project Management

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Mar 28, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] RCM Onboarding Supervisor @PracticeTek

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