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RCM Onboarding Specialist @PracticeTek

[Hiring] RCM Onboarding Specialist @PracticeTek

Mar 28, 2025 - PracticeTek is hiring a remote RCM Onboarding Specialist. 💸 Salary: $31,150-$64,650. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As an RCM Onboarding Specialist, you are the primary point of contact for new clients during the onboarding phase and will guide new clients through the setup process for our RCM Services. You will ensure clients are onboarded within the established time commitments and are set up for mutual success, which includes RCM/practice process and behavior change within contractual and regulatory requirements. The measurement of success is time-to-go live, NPS/transactional client survey results, and retention rates.

  • Providing a great onboarding experience for new clients with timely feedback, thorough clearinghouse enrollment insights, and excellent communication skills.
  • Assisting with proper system setup, enrollments, and process training for the AR/billing team.
  • Striving for new clients to be put into production within thirty days of sale, based on complexity.
  • Educating clients on best practices for EHR setup and RCM processes to enhance efficiency and compliance.
  • Handling other ad hoc activities and projects as assigned.

Qualifications

  • Bachelor's Degree preferred and/or training or equivalent combination of education and experience
  • 2+ years’ experience in Revenue Cycle Management, including knowledge of billing, common denials, posting, electronic transaction formats, and overall practice management in a small practice setting
  • 2+ years experience in a client-facing role with proven ability to manage client onboarding/implementation and to build strong professional relationships
  • Strong working knowledge of Salesforce and Microsoft Office: Excel, Outlook, PowerPoint, and Word
  • Excellent verbal and written communication skills for presenting data, leading discussions, and delivering recommendations
  • Advanced knowledge of healthcare billing software/clearinghouses and EHR/PM platform
  • Strong working knowledge of clearinghouse and payer portal enrollments
  • Strong organizational skills to maintain accurate reporting and management of multiple projects; has carried a client load of 10+ clients

Requirements

  • Compensation expected to be between $31,150-$64,650 for this position, based on a wide range of factors including experience and skills.

Company Description

PracticeTek is a large and established healthcare technology company providing comprehensive software solutions to dental, orthodontic, chiropractic, optometry, and other healthcare clinics. We empower clinicians and their teams to deliver better patient care through innovative and user-friendly technology.

  • Opportunity to work with dynamic technology solutions that are constantly evolving to meet the needs of the healthcare industry.
  • Collaborate with a talented and passionate team dedicated to improving the lives of patients and healthcare providers.
  • Make a real impact on the healthcare industry by helping to improve efficiency and quality of care.
  • Build a rewarding career with opportunities for growth and development.

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
RCM Onboarding Specialist @PracticeTek
Customer Service
Salary 💸 $31,150-$64,650
Remote Location
USA
Job Type full-time
Posted Mar 28, 2025
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📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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