[Hiring] Manager, Production Planning @Hims & Hers

Role Description

We are seeking a highly motivated, detail-oriented Manager, Production Planning to lead the planning team responsible for our non-sterile compounded production. This position manages and develops the site's production planners and owns the forward-looking production plan.

• The plan converts demand forecasts and inventory policy into a rolling view of the next several weeks through the next year or more.
• Tests that plan against labor, equipment, and material capacity, and identifies where the business cannot meet it.
• Drives the response to each gap, whether through training, labor, or capital investment.
• Hands the plan to Production Scheduling for on-site execution.
• The ideal candidate is a proactive people leader with a strong understanding of integrated planning systems, supply chain dynamics, and cross-functional collaboration across the operations planning team.

Qualifications

• 8+ years experience in at least 1 of the following: Production planning, capacity planning, or resource planning, with demonstrated experience leading or developing others.
• Bachelor's degree in Supply Chain Management, Operations, Industrial Engineering, or related field required; APICS/CPIM certification a plus.
• Experience building capacity models and presenting investment, staffing, or outsourcing recommendations to senior leaders.
• Proficient in inventory management concepts with an understanding of the financial and operational implications of planning decisions.
• Experience in pharmaceutical or pharmacy production/manufacturing environments is a plus.
• Excel proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections.
• Basic SQL and/or Python experience is a plus.
• Deep knowledge of supply chain and manufacturing planning processes.
• Strong analytical skills and comfort with data-driven decision making.
• Excellent communication and cross-functional collaboration skills.
• Ability to manage multiple priorities and lead a team in a fast-paced environment.

Requirements

• Lead, manage, and develop the team of production planners, setting priorities, coaching, reviewing output, and ensuring consistent planning practices and coverage.
• Own the development and maintenance of mid- and long-term production plans for non-sterile compounded products in alignment with demand forecasts and inventory policies.
• Define the planning horizons, plan-of-record cadence, and frozen window, and publish the plan to Production Scheduling on a fixed schedule.
• Manage finished goods inventory for compounded products within company guidance while maintaining click-to-deliver metrics for customers.
• Develop what-if scenarios that identify where and when the plan exceeds available capacity, and which constraints are most sensitive to demand, product mix, batch size, and shift patterns.
• Articulate and document all risks resulting from production capacity constraints, including volume at risk, timing, and effect on delivery and inventory.
• If the plan cannot be met, make or recommend revisions when plans cannot be met, and document the reason for each revision.
• Recommend and size actions to close each gap, including training and cross-training for skill coverage, hiring and labor planning, overtime and shift design, equipment and facility investment, and outsourcing.
• Partner with Compounding Operations, HR, and Quality to carry out approved actions and track whether each one delivers the capacity it was sized to deliver.
• Monitor plan attainment, forecast accuracy, and capacity utilization at the weekly and monthly level, analyze variances, and implement corrective actions.
• Use actual cycle times, yields, and throughput reported by Production Scheduling to update planning standards and capacity model assumptions.
• Collaborate cross-functionally across the operations planning team, partnering with demand planning to communicate forecast discrepancies and agree on the plan of record.
• Work with production scheduling to confirm the plan can be executed and take in the constraints it escalates.
• Collaborate with procurement and raw materials planning to confirm material availability.
• Develop and maintain tools, dashboards, and KPIs that communicate plan status, constraints, risks, and performance to plan to leadership.

Benefits

• Competitive salary & equity compensation for full-time roles.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Comprehensive health benefits including medical, dental & vision, and parental leave.
• Employee Stock Purchase Program (ESPP).
• 401k benefits with employer matching contribution.
• Offsite team retreats.