[Hiring] Operations Manager IV @Meta Platforms

Role Description

• Run the weekly approval cadence end to end: intake, materials prep, pre-read routing, tracking, and follow-through.
• Quality-control approval decks and intake submissions against templates — distinguish legitimate gaps from missing information and chase down owners.
• Maintain the approvals tracker as the source of truth: submission dates, return dates, actual approval dates, and links to decks and approval records.
• Coordinate cross-functional team sign-offs (finance, space, legal, DEC, energy) and keep stakeholders aligned on SLAs.
• Support preparation and logistics for live deal reviews, including deck assembly and post-meeting follow-up.
• Maintain the approvals hub site, process documentation, workflow diagrams, and glossary.
• Serve as business-side implementation and testing lead for the team's new portfolio management platform as it replaces legacy spreadsheets and trackers.
• Define and test requirements for approval workflows, notifications, and phase-transition gates; log and triage feedback with the engineering team.
• Validate data quality and field mapping; drive cleanup and migration of legacy records.
• Support access control administration and routing of access requests.
• Run user testing sessions, build testing scenarios, and capture structured feedback.
• Draft clear, concise updates and announcements for director and VP audiences, tailored to differing stakeholder preferences.
• Prepare pre-reads, summaries, and status updates ahead of leadership reviews.
• Maintain distribution lists and notification groups; ensure the right people get the right level of detail.
• Maintain and improve dashboards and recurring reporting on approvals status, pipeline, and cycle time, including a 2-week and 30-day look-ahead.
• Produce recurring operating reviews and ad hoc analyses for leadership.
• Partner with data and analytics counterparts to align reporting on common sources of truth.
• Document current-state workflows, surface gaps and bottlenecks (including the "limbo" states between formal steps), and propose scalable fixes.
• Identify and implement automation opportunities to reduce manual effort in deck assembly, tracking, and notifications.
• Build and maintain playbooks, templates, and standards so processes survive personnel changes.
• Plan and execute rollout and adoption for process and tooling changes: comms plans, training sessions, office hours, and user guides.
• Coordinate "train the trainer" enablement across teams.
• Track adoption, gather feedback, and iterate.

Qualifications

• 5+ years in business operations, program/project coordination, or process management.
• Demonstrated experience running a recurring, deadline-driven process with executive stakeholders.
• Experience gathering requirements and partnering with engineering or product teams on internal tool implementation and UAT.
• Proficiency with Google Workspace (Docs, Sheets, Slides) and project tracking tools.
• Strong written communication, including the ability to write concisely for senior leadership.
• Analytical and organizational skills with high attention to detail while managing many parallel workstreams.
• Capacity to maintain confidentiality and handle highly sensitive information with discretion.

Preferred Qualifications

• Experience in data centers, real estate development, energy, infrastructure, or capital projects.
• Experience with internal approval, governance, or capital-authorization processes.
• Experience with data visualization or dashboarding tools.
• Experience with change management and user adoption for internal platforms.
• Certification in project management or operations management (e.g., PMP, Agile).