[Hiring] Outreach and Operations Assistant @Reach University

Role Description

The Federal Work-Study Assistant plays a key role in supporting Reach University’s enrollment, outreach, and partnership-development efforts. This student-facing and externally facing role supports prospective candidates and employer partners through outreach events, information sessions, application support, data tracking, and market research. The position is ideal for a student who is organized, personable, and interested in education, marketing, outreach, data analysis, or nonprofit growth strategy.

Qualifications

• Currently enrolled Reach University candidates in good standing.

Requirements

• Admissions & Application Review
  • Perform initial reviews of submitted candidate applications for completeness and accuracy, verifying required materials and documentation.
  • Conduct regular, proactive follow-up with prospective candidates via email, phone, or text to guide them through missing application items, answer questions, and assist them through the enrollment funnel.
  • Help monitor application progression to ensure applicants meet key deadlines for registration and enrollment.
• Candidate Outreach & Representation
  • Attend prospective candidate information sessions (virtual and in-person) to share personal experience with Reach programs and answer participant questions.
  • Represent Reach University at job fairs, community events, and partner-hosted events.
  • Serve as a welcoming, knowledgeable point of contact for prospective students and community members.
• Event & Outreach Support
  • Support event logistics, including registration tracking, materials preparation, set-up and breakdown, and follow-up communications.
  • Assist Growth team staff with scheduling, coordination, and documentation related to outreach activities.
• Data Entry & Record Keeping
  • Enter and maintain accurate records related to event attendance, prospective candidates, and employer outreach in internal systems (e.g., CRM, spreadsheets).
  • Support data hygiene efforts, including reviewing records for completeness and accuracy.
• Marketing & Research Support
  • Assist with developing and updating marketing materials, including slide decks, one-pagers, email drafts, and social media content.
  • Conduct market research related to prospective employer partners (e.g., school districts, charter networks, county offices of education).
  • Support basic data analysis projects related to enrollment trends, geographic reach, or partner engagement, as appropriate to skill level.
• Additional Growth Team Support
  • Provide general administrative and project support to the Growth team as needed.
  • Participate in team meetings, trainings, and feedback sessions to build professional skills and institutional knowledge.

Benefits

• Pay Rate: $25 per hour, up to 10 hours/week.