[Hiring] CX Marketing Developer @General Medicine

Role Description

We’re looking for a hands-on developer to help us execute our customer experience projects. The role requires two skill sets: email production (coding, building, and testing emails, plus setting up campaigns, journeys) and web page production (coding and launching web pages).

What You’ll Do

• Code responsive, cross-client HTML emails from Figma designs and specs
• Build and maintain a modular email template library, including dark mode support
• Build landing pages and other lightweight web pages that match our design system
• Set up campaigns and multi-step journeys, including audience logic, triggers, timing, and suppression
• Set up A/B and multivariate tests
• Configure templates, merge tags, dynamic content, and personalization
• QA every build across major email clients and devices, and across browsers for web
• Troubleshoot rendering, deliverability-adjacent, and journey logic issues
• Document your templates and processes so others can reuse them

Qualifications

• 3+ years coding production email by hand (table-based layouts, inline CSS, MSO conditional code, bulletproof buttons)
• Deep knowledge of client rendering quirks across email providers
• Strong HTML, CSS, and JavaScript for responsive, accessible web pages
• Comfortable across Rails and Next/React
• Solid SQL to verify production data yourself
• Ability to work independently and ramp quickly
• Comfortable with ambiguity, owning QA, and working closely with design
• Hands-on experience building and launching lifecycle campaigns and journeys in an ESP or marketing automation platform
• Knowledge of proper test setup and hygiene
• Comfort working from Figma files and translating them faithfully
• Strong attention to detail and a habit of testing before shipping
• Keep builds clean, modular, and easy for the next person to edit
• Able to move quickly across many small production requests

Requirements

• Experience in with Iterable
• Experience hosting assets via a CDN and working with custom fonts
• Experience in healthcare, fintech, or another regulated industry
• Working knowledge of accessibility standards (WCAG) for email and web
• Basic Git and version control habits

To Apply

Please include a portfolio or code samples showing both email and web work. Live links or screenshots with rendering test results are ideal.