[Hiring] Legal Operations Associate @Albert Bow

Role Description

We are hiring a Legal Ops Associate who will report to the Head of Legal, working daily with Operations, People, Sales, and Product. You’ll have access to our existing contract and ticketing stack, a mandate to introduce better tools where they pay off, and a growing legal budget as we scale. This is an early-stage, high-ownership environment with real influence on how global employment actually gets done.

• Stand up and run a contract lifecycle that cuts average turnaround on employment, MSA, and vendor agreements by 30% within six months while keeping error rates near zero.
• Build and maintain a living playbook of entity, licensing, and employment requirements across priority markets so Legal, Ops, and Sales can launch new countries in days, not weeks.
• Own intake, triage, and tracking of legal requests so 90% of standard matters close inside agreed SLAs and the team always knows what’s blocked and why.
• Design and implement templates, clause libraries, and approval workflows that let commercial and people teams self-serve routine documents without sacrificing compliance.
• Partner with Product and Engineering to map legal requirements into the platform so new features ship with the right controls, not after-the-fact patches.
• Produce monthly operational dashboards (volume, cycle time, risk flags, audit readiness) that Legal leadership and the COO use to prioritise work and resource the function.

Qualifications

• 2-5 years in legal operations, legal ops at a high-growth SaaS/HR-tech/fintech, or a similar in-house role supporting multi-jurisdiction employment or commercial work.
• Proven delivery of measurable process improvements: templates, playbooks, SLAs or systems that reduced cycle time or risk.
• Comfort working across employment, commercial, and regulatory documents in an EOR, payroll, or staffing context.
• Strong project and stakeholder skills: you can chase, prioritise, and communicate clearly with non-lawyers under time pressure.
• Data-aware: you track work, spot patterns, and turn them into simple reports leadership will actually use.

Benefits

• If you want to turn legal operations into a competitive advantage for a borderless workforce, apply now.
• We’re looking for people who thrive in fast-moving environments and want to help build what comes next.