[Hiring] IT Systems Analyst @Software Technology

Role Description

• Aid in the analysis, requirements gathering, design, configuration, implementation, testing, and support of Microsoft PowerPlatform solutions.
• Develop PowerPlatform solutions for the IT Division, and assist citizen developers in creating and maintaining their own solutions using the platform based on their business needs.
• Provide comprehensive support and training to the PowerPlatform user community at VDOT and assist in facilitating low/no-code technology adoption within the agency.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of PowerPlatform features/tools to offer solutions that meet business needs.
• Troubleshoot PowerPlatform issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between PowerApps/PowerAutomate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute in improving our processes and policies within the Business Enablement Services program.
• Other duties as assigned.

Qualifications

• Design and Development of MS PowerPlatform to include CanvasApps, Model-Driven Apps, PowerAutomate, Sharepoint Online, and Teams. (Required, 3 Years)
• Experience with SharePoint Online configuration through the web UI. (Required, 3 Years)
• SharePoint Online site administration, governance, search, and security. (Required, 3 Years)
• Capable of supporting business/citizen developers via training, documentation, and hands-on guidance. (Required, 3 Years)
• Customizing web parts and web part pages; creating sites, document libraries, lists and views; search and taxonomies; Office/InfoPath integration. (Required, 3 Years)
• Ability to elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, etc. (Required, 3 Years)
• Excellent analytical and problem solving skills. (Required, 5 Years)
• Excellent verbal and written communication skills. (Required, 5 Years)
• Proficient in Microsoft applications including Word, Excel, PowerPoint, Visio. (Required, 5 Years)

Company Description