[Hiring] System Analyst @CGI

Role Description

We are seeking a highly motivated System Analyst to join our team and provide end to end support across business analysis, technical coordination, Agile delivery, and operational support activities. The ideal candidate is equally comfortable engaging with business stakeholders to define requirements and working with technical teams to deliver scalable, effective solutions.

This role requires a strong understanding of business processes, systems analysis, requirements management, testing, and solution delivery. In addition, the successful candidate will have experience leveraging Microsoft Power Platform technologies to support process automation, reporting, and business application development. The candidate will collaborate with business stakeholders, product owners, developers, and architects to improve operational efficiency, streamline processes, and support digital transformation initiatives.

Your future duties and responsibilities:

• Collaborate with the Product Owner to understand, analyze, and document business requirements.
• Refine user stories, acceptance criteria, and functional specifications to ensure clarity and completeness.
• Facilitate estimation sessions with developers to gather level of effort (LOE) inputs and ensure reliable sprint commitments.
• Facilitate Agile ceremonies including backlog refinement, sprint planning, daily stand ups, reviews, and retrospectives.
• Coordinate with cross functional team members to ensure alignment on sprint goals and priorities.
• Maintain transparency on delivery progress, risks, and blockers.
• Perform initial triage and troubleshooting of incidents as they are reported.
• Work with technical teams to determine root cause, validate fixes, and track resolutions.
• Analyze system workflows, interfaces, integrations, and data flows. Maintain documentation for recurring issues and identify opportunities for process improvement.
• Understand federal security requirements at a high level, particularly those associated with compliance frameworks such as FISMA, NIST, and FedRAMP.
• Track and report on Plans of Action and Milestones (POA&Ms), ensuring timely updates and visibility for internal and external stakeholders.
• Support auditors, security teams, and leadership with required documentation and evidence as needed.
• Coordinate functional, integration, and user acceptance testing activities.
• Assess impacts of system enhancements and process changes across the application landscape.

Qualifications

• Per our government client and requirements, US Citizenship is required for this role.
• 3+ years of experience in a similar cross functional, system analyst, or business systems analyst role.
• Bachelor's degree in information systems, Computer Science, Business, or a related field is preferable.
• Demonstrated experience in Agile environments (Scrum or Kanban).
• Ability to translate business needs into actionable technical requirements.
• Experience facilitating Agile ceremonies and coordinating across multidisciplinary teams.
• Strong analytical, communication, and problem solving skills.
• Exposure to or working knowledge of use of AI.
• Experience collaborating with business stakeholders and technical teams throughout the software development lifecycle.
• Strong organizational, time management, and multitasking skills.
• Ability to work both independently and collaboratively in a fast paced environment.

Requirements

• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Dataverse).
• Designing workflow automation solutions.
• Creating reports and dashboards.
• Troubleshooting Power Platform applications and workflows.
• Microsoft Power Platform certifications (PL 900).
• Experience with SharePoint, Microsoft 365, SQL Server, Azure services, or API integrations.
• Familiarity with Azure DevOps, Jira, GitHub, ServiceNow, or similar tools.
• Experience leveraging AI enabled tools, copilots, and generative AI technologies to improve business analysis, documentation, process automation, reporting, and overall solution delivery.
• Experience supporting federal government programs or federal contracting environments.
• Knowledge of federal cybersecurity and compliance requirements.

Benefits

• Competitive compensation.
• Comprehensive insurance options.
• Matching contributions through the 401(k) plan and the share purchase plan.
• Paid time off for vacation, holidays, and sick time.
• Paid parental leave.
• Learning opportunities and tuition assistance.
• Wellness and Well being programs.