[Hiring] Workers Compensation Supervisor @Next Level Administrators, LLC

Role Description

This is a remote position, but candidates must reside in Montana. Acrisure is seeking an experienced Workers' Compensation Supervisor to lead a team of approximately four to six claims professionals supporting workers' compensation claims for municipal entities and self-insured clients. The ideal candidate brings direct Montana workers' compensation claims experience along with experience managing a team of workers' compensation claims adjusters.

Working closely with the Regional Director, the Workers' Compensation Supervisor will provide technical claims expertise, oversee claim quality, coach and develop adjusters, and help ensure claims are managed in accordance with company standards, client expectations, and applicable state regulations. Candidates must have 5 to 7 years of workers' compensation claims handling experience, including extensive experience with lost time claims.

Responsibilities

• Lead, coach, and develop a team of approximately four to six workers' compensation claims professionals.
• Review, assign, and oversee claim activity to support compliance with company standards, client handling instructions, and applicable state regulations.
• Provide technical guidance on workers' compensation claims involving compensability, coverage, litigation, reserving, settlements, subrogation, and benefit administration.
• Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels while monitoring claim quality, productivity, and workloads.
• Oversee litigation management, vendor utilization, cost containment strategies, statutory filings, documentation, financial reporting, and claim coding.
• Support claims involving municipalities, public entities, and self-insured programs, including monitoring subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries.
• Lead team meetings and provide ongoing coaching, mentoring, and performance feedback, while participating in recruiting, interviewing, onboarding, and development of claims professionals.
• Partner with the Regional Director on workload balancing, claim reviews, operational planning, and continuous improvement initiatives, and participate in client meetings, claim reviews, and stewardship discussions.

Requirements

• 5 to 7 years of workers' compensation claims handling experience required.
• Extensive experience handling lost time workers' compensation claims required.
• Strong knowledge of workers' compensation laws, claims administration, litigation management, reserving, settlements, subrogation, and cost containment required.
• Montana workers' compensation claims experience strongly preferred.
• Experience managing a team of workers' compensation claims adjusters strongly preferred.
• Experience managing claims for municipal entities, public sector employers, or self-insured programs highly beneficial.
• Multi-state workers' compensation claims experience beneficial.
• Strong analytical, negotiation, and decision-making skills, with excellent written, verbal, and presentation skills.
• Ability to build effective relationships with clients, brokers, insureds, and internal stakeholders, along with the organizational skills to manage multiple priorities.
• Proficiency with Microsoft Office and claims management systems required, with willingness to travel occasionally for client meetings, claim reviews, and business needs.

Education and Licenses

• Required: High school diploma or equivalent.
• Beneficial: Bachelor's degree in Business, Insurance, Risk Management, or a related field.
• Beneficial: Active Workers' Compensation Adjuster License.
• Considered an asset: Industry designations such as AIC, CPCU, ARM, WCCA, or similar professional certifications.

Pay Details

The base compensation range for this position is $90,000 - $115,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Benefits

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.