Role Description
Reporting to the Bill Review Supervisor, a Bill Review Specialist is responsible for accurately analyzing and processing large, complex medical bills. Bill Review requires an affinity for medical billing, coding and claims, and a meticulous attention to detail to identify errors and discrepancies.
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Full-time, Non-Exempt position; working remotely, Monday through Friday, 7am-4pm local time
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Accurately and appropriately analyze complex medical bills and make payment recommendations based on:
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Claim history
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Medical notes
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Usual and customary rates (UCR)
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Statutory regulations including state laws and fee schedules
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Available MPN/PPO contracts
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Coding guidelines
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Client instructions
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Company policies and procedures
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Reviews and verifies the correct use of medical billing codes and reports the detection of improper use of billing codes to BR Manager.
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Participate in the quality assurance (QA) process from initial receipt of bills through final payment.
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Protect system integrity: monitoring and correcting duplications and inaccurate/outdated data.
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Communicate with medical providers to obtain needed information and resolve bill-specific issues.
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Communicate directly with clients, offering excellent customer service by responding to and answering their questions quickly and professionally.
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Participate in ongoing training to enhance job skills and knowledge.
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Other duties as assigned.
Qualifications
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High School Diploma required, some college or college degree preferred
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2+ years of experience in complex Workers' Compensation Bill Review with customer service exposure.
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Knowledge of medical terminology, CPT codes, and DRG.
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Ability to read, analyze, and interpret technical procedures, medical reports, state laws and fee schedules.
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Hospital Bill Review experience a plus.
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CPC (Certified Professional Coding) coursework or certification a big plus.
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Excellent Written and Oral Communication & Interpersonal Skills
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Strong Organization Skills
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High comfort level with computers and computer programs (MS Word, MS Excel, Email)
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Ability to meet deadlines in a high pressure, time sensitive environment
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Ability to lift to 20 lbs.
Requirements
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Candidate must be able to sit the majority of an 8-hour day except for lunch and break times.
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Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times.
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Candidate must have manual dexterity.
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Candidate must be able to speak on the telephone intermittently throughout the day.
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Candidate must be able to read and write English fluently.
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Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
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Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better.
Benefits
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Pay $18-22/hr based on experience, education and location
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Medical, Dental and Vision Insurance
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401K
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Paid Time Off
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Paid Holidays
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Monthly internet stipend
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Equipment provided