[Hiring] SuccessFactors Performance Consultant @eSkillz

Role Description

eSkillz is currently seeking an experienced SAP SuccessFactors Performance & Goals Administrator/Consultant for a part-time contract position within our Professional Services Division. In this role, you will be the primary point of contact for our SuccessFactors clients, supporting their Performance & Goals Management system administration and optimization needs. These include:

• System configuration
• Biannual release management
• Consulting on best practices
• User data and permission management
• Troubleshooting
• Reporting

We are seeking candidates who are proficient in SuccessFactors Performance & Goals. Knowledge of other SuccessFactors modules is a plus. This role will also assist our Microsoft SharePoint clients with managing and updating configurations, documents, and workflows based on client requirements.

Qualifications

• Bachelor's degree desired but not required
• At least 2 years of experience working as an Administrator or Consultant of SAP SuccessFactors Performance & Goals
• 2 to 5+ years of experience in medium-to-large organizations in an HRIS, application, help desk, or HR technology support role
• Implementation and HR suite experience is a plus
• Strong experience in customer support, client management, or training
• Must have excellent verbal and written communication skills and effective organization and project management skills
• Position is remote, so you must have access to your own reliable computer, hard-wired internet connection, and accessible phone
• Able to work independently as well as in a team environment
• Proficient in Microsoft Office programs
• Able to commit to a consistent part-time schedule and reliably meet client deadlines
• Experience with web conferencing software, particularly MS Teams, GoToMeeting, or WebEx

Requirements

• Must be a U.S. citizen and reside in the United States
• Approximately 10–20 hours per week, with a flexible schedule based on client project needs
• Fully remote; contractor provides their own equipment and workspace
• Compensation is an hourly contract rate, commensurate with experience

Benefits

• Flexible schedule
• Remote work opportunity
• Competitive hourly compensation

What you'll do

• Serve as the main system administrator for the SAP SuccessFactors Performance & Goals platform, including:
• Set up user and administrator accounts and maintain appropriate access through Role-Based Permissions
• Design, configure, and maintain performance form templates, route maps, and form sections
• Set up and maintain goal plan/work plan templates, and customize goal libraries
• Configure custom fields and dropdown selections
• Configure and maintain competency libraries, rating scales, and picklists
• Configure email notifications and alerts for form routing and goal/work plan changes
• Configure Continuous Performance Management check-ins, activities, and acknowledgments
• Launch, manage, and monitor performance review cycles
• Build standard, ad-hoc, and recurring reports
• Troubleshoot system, user data file, and integration issues
• Test new release features and upgrades in the test environment
• Evaluate client enhancement requests and recommend implementation approaches
• Analyze current configurations and provide recommendations to optimize the platform
• Work with the client to standardize, streamline, and coordinate business and system processes
• Manage project requests, tasks, communication, and timelines for deliverables
• Conduct ongoing quality control checks on system configurations
• Document system changes, configurations, and decisions
• Train system administrators and team members on SuccessFactors Performance & Goals functionality
• Serve as liaison between client and technical resources
• Be a trusted advisor to the client and understand client’s needs

Bonus points if you have

• Strong presentation, communication, and consulting skills
• Experience in multiple SuccessFactors modules (e.g., Employee Central, Compensation, Succession & Development)
• Hold an active SAP SuccessFactors Performance & Goals certification
• Experience supporting federal government clients
• Experience working in a consultant capacity