[Hiring] People Operations Associate @Marqeta

Role Description

As Marqeta's People Operations Associate, you will take routine administrative work off the plate of our People Business Partners (PBPs) so they can focus on strategic partnership with the business. You will join our People Operations team, which keeps the employee lifecycle consistent, compliant, and well documented across the People Experience organization. In this role, you will own the recurring operational work that connects PBPs, Talent Development, Recruiting, and our vendors, and you will make it simpler and more repeatable over time.

We work Flexible First. This role can be performed remotely only in one of our Premium or National locations.

Impact You’ll Have

• Serve as the operational liaison between the People Business Partners and People Operations, creating consistency in how requests are routed, and provide Tier 1 support for PBP ticketing.
• Create, organize, and maintain documentation and SOPs across People Experience, partnering with Talent Development, People Business Partners, and Recruiting.
• Manage standard and recurring compliance obligations, including EEO-1 filing and California Pay Data reporting.
• Support People Operations vendor management, including day-to-day coordination, issue tracking, and renewal preparation.
• Design, implement, and maintain Marqeta's Job Description Repository, identifying opportunities to simplify and automate recurring administrative processes.

Qualifications

• 3 to 5 years of experience in HR operations, People Operations, or HR generalist work.
• Working knowledge of US employment compliance and reporting, such as EEO-1 or state pay data requirements.
• Strong process documentation skills, with a track record of writing SOPs others actually use.
• Experience managing vendors or third-party HR providers, and comfort working in HR systems and ticketing tools.
• Sound judgment with confidential data, clear written communication, and a habit of improving the process.

Nice-To-Haves

• HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
• Familiarity with Workday, Culture Amp, Docebo, and/or Confluence.
• Comfort using AI tools to streamline administrative work and documentation.

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta calibrates pay to a competitive value according to working location. The new-hire base salary range for this full-time position is:

• National: $64,900 - $81,100
• Premium: $70,200 - $87,800
• Premium Plus: $76,300 - $95,400

We also believe in recognizing the contributions of our people:

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support and generous parental leave base salary top-up
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development