[Hiring] HR Services Manager @Safeguard Global

Role Description

The HR Services Manager plays a pivotal role in delivering high-quality, legally compliant HR Business Partnering support to a diverse portfolio of global clients, including Embedded clients (reseller) and HR Consulting clients. As the primary HR point of contact for workers, clients, and in-country partners, this role is responsible for managing the full employee life-cycle and ensuring seamless coordination across all HR functions.

• Serve as the primary HR contact for GEO workers and client representatives, providing legally compliant and professional support across the full employee lifecycle including onboarding, employee relations, and offboarding.
• Advise clients on performance management, promotions, career development, and compensation benchmarking.
• Support Embedded (reseller) and HR Consulting clients with tailored HR guidance and solutions, applying a consultative mindset to proactively identify needs and provide strategic HR support.
• Develop and maintain all types of employment contracts (starters, leavers, extensions, transfers) ensuring legal compliance, while preparing and managing HR documentation including confirmations, title/salary changes, probation extensions, and renewals.
• Ensure ongoing compliance with local labor laws, GDPR, and internal controls, maintaining and regularly updating HR policies, employee handbooks, and process documentation.
• Support work permit processes (applications, renewals, cancellations, documentation) in collaboration with legal/immigration partners, proactively identifying legal, compliance, or operational risks.
• Collaborate with payroll and benefits providers to ensure accurate and timely compensation and benefits delivery, overseeing monthly payroll cycles, tax submissions, and social security filings with local vendors.
• Generate monthly HR reports and respond to internal or client ad hoc data requests, maintaining accurate employee records in line with audit and data retention requirements.
• Lead and support HR projects such as employee transitions, organizational changes, and terminations, while identifying process inefficiencies and recommending solutions.
• Provide coaching and day-to-day HR support to client managers and internal stakeholders, partnering cross-functionally with Sales, Operations, Legal, and Finance teams.
• Promote a positive employee experience through effective onboarding, regular check-ins, and offboarding, supporting engagement efforts including satisfaction surveys and feedback loops.
• Stay informed on employment law updates and HR compliance requirements in supported countries, researching and adopting HR best practices.

Qualifications

• 6+ years of proven experience in HR management or HR business partnering, preferably in an international or Employer of Record (EOR) context.
• Strong working knowledge of local and international labor laws, employment practices, and HR compliance - UK & Ireland experience preferred.
• Experience of managing TUPE transfer is mandatory.
• Should be CIPD qualified.
• Experience in advising on complicated Employment Relations Issues.
• Experience with global HRIS platforms and HR tools.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong organizational and prioritization abilities in a high-volume, fast-paced environment.
• Strong analytical and problem-solving skills to handle complex issues and make data-driven recommendations.
• Focused on results, ability to manage priorities and respect deadlines.

Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• Bonding Leave: Enjoy paid leave to bond with your new family member.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

Company Description

Safeguard Global is a global company with offices worldwide, helping 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing individuals from around the globe.