[Hiring] Assistant Director of People Services @Liverpool University Hospitals NHS Foundation Trust

Role Description

University Hospitals of Liverpool Group is looking for an exceptional Assistant Director of People for the Group HR Shared Services to lead the development of a modern, integrated and high performing Group People Services function.

This is a unique opportunity to share how transactional services are delivered across the Group, bringing together expertise, systems, processes and teams to create a consistent, efficient and digitally enabled service for our people and our clinical services.

As Assistant Director of People you will provide senior leadership for the development and delivery of our Group wide transactional workforce services. Your portfolio will include:

• Temporary Staffing Bank, a shortlisted Team of the Year in the 2025 HPMA Awards and Nursing Times Workforce Summit finalist 2025 that services over 6,000 bank workers.
• Rostering, a recognised award-winning team in the RL Datix Awards 2025.
• Medical Staffing and Medical Rostering – a newly formed team for Group that creates a fantastic opportunity to grow this service at scale.
• Workforce Systems and workforce data – building on the in-house developments of automation and readying the organisation for the forthcoming national People Solution.
• Employment Services and Payroll controls – leading our internal controls, compliance and assurance.
• Recruitment – developing our service for Group, exploring new and innovative ways to attract talent and diversity.

Qualifications

• Significant senior leadership experience within a People Services environment.
• Experience of developing and transforming shared services or transactional services.
• Strong knowledge of NHS workforce processes, systems and governance.
• Experience of leading complex change across multiple services or organisations.
• A strong understanding of workforce compliance and assurance.
• Experience of using data and digital technology to improve workforce services.
• A track record of delivering measurable improvements in quality, efficiency and customer experience.
• Excellent programme change and transformation leadership skills.
• The ability to influence and engage senior clinical, operational and corporate stakeholders.
• Have commercial and financial awareness and experience of translating this into business plans.
• The ability to build high performing teams to develop a culture of accountability and continuous improvements.

Requirements

You will be an innovative and credible leader who can move comfortably between strategic thinking and operational delivery.

Benefits

• The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice.
• We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment.
• Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
• The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience.
• We encourage applicants from under-represented groups in our workforce.