[Hiring] ADA Accommodations Specialist @Advantage Solutions

Role Description

The ADA Accommodations Specialist serves as the organization's subject-matter expert and case owner for Americans with Disabilities Act (ADA), PWFA, and state-law accommodation matters. This role owns the interactive process and final case determinations across the full accommodation caseload, with particular depth on cases involving significant complexity, ambiguity, or risk including contested requests and cases with potential legal exposure and partners directly with Legal, HR Business Partners, and People Leaders to evaluate essential job functions, undue hardship, and reasonable accommodation options.

• Own and manage the full ADA accommodation caseload as subject-matter expert, applying advanced knowledge of ADA, PWFA, and state accommodation laws.
• Conduct interactive process determinations, undue hardship analysis, and reasonable accommodation decisions, with primary ownership of complex, high-risk, or contested cases referred by the ADA Coordinator.
• Partner directly with Legal on cases involving litigation risk, ambiguous regulatory interpretation, or significant business impact.
• Consult with HR Business Partners and People Leaders to evaluate essential job functions, accommodation feasibility, and operational impact for complex, contested, or cross-functional accommodation requests.
• Own final determination and documentation of complex accommodation decisions, including denials, interim accommodations, and modified duty arrangements.
• Respond to complex or escalated ADA-related inquiries submitted by employees, managers, and HR partners.
• Serve as technical resource and point of escalation for the ADA Coordinator on routine cases that surface complexity.
• Participate in job description reviews and recommend modifications to essential job functions.
• Develop and deliver ADA training and best-practice guidance for HRBPs and People Leaders.
• Track and analyze complex case outcomes, accommodation trends, and process metrics.

Qualifications

• Bachelor's degree (Bachelor's degree in Human Resources, Business, Psychology, or a related field preferred).
• 2-4 years experience in relevant field.
• No travel requirements.

Requirements

• Advanced working knowledge of ADA, PWFA, FMLA, and related state and federal accommodation and leave laws.
• Demonstrated ability to partner directly with Legal and outside counsel on cases involving litigation risk.
• Strong analytical and case-resolution skills.
• Proficiency with case management systems, HRIS platforms, and Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Demonstrated sound judgment and discretion in handling highly sensitive, confidential, and legally significant information.

Company Description

Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers.