[Hiring] UX Visual Designer @H&R Block Management

Role Description

H&R Block is seeking a UX Visual Designer to help shape engaging, customer-centered digital experiences across the H&R Block, Block Advisors, and Spruce websites. As part of the Marketing Creative team, you will combine user experience strategy, visual design expertise, and data-informed decision-making to create intuitive, accessible, and conversion-focused experiences. In this role, you will partner with cross-functional teams to deliver seamless digital journeys that meet customer needs, strengthen our brands, and drive business results.

• Design visually compelling, user-centered web experiences that support marketing objectives, strengthen brand perception, and drive customer engagement.
• Create responsive page designs, landing pages, and digital experiences optimized for desktop, tablet, and mobile devices.
• Apply UX best practices, user research insights, and customer behavior data to improve usability, conversion, and overall site performance.
• Collaborate closely with marketers, content strategists, developers, product partners, and other designers to deliver cohesive digital experiences.
• Develop wireframes, user flows, prototypes, and high-fidelity visual designs that clearly communicate user journeys and design intent.
• Ensure all digital experiences meet accessibility standards and reflect inclusive design principles.
• Leverage analytics, A/B testing results, and user feedback to identify opportunities and continuously optimize web experiences.
• Maintain and contribute to design systems, component libraries, and established brand guidelines to ensure consistency across digital properties.
• Present design concepts, rationale, and recommendations to stakeholders, incorporating feedback while advocating for customer needs and design best practices.
• Stay current on emerging UX, visual design, web technology, and digital marketing trends to bring innovative thinking and new approaches to the team.

Qualifications

• Bachelor's or equivalent degree in Design, Human-Computer Interaction, or equivalent professional experience within the design field.
• 3-5 years of UX or product design experience, ideally in agile, cross-functional teams.
• Strong portfolio showcasing responsive web design, systems thinking, and measurable impact.
• Proficiency in Figma, Adobe Creative Cloud, and familiarity with CMS platforms like AEM.

Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage.
• Participation in the H&R Block Retirement Savings Plan (401(k) Plan).
• Access to the Employee Assistance Program.
• Participation in (virtual) fitness center programs.
• Associate discount program.
• Automatic enrollment in Business Travel Accident Insurance.
• Receive Associate Tax Prep benefit.

Pay Range

The pay range for this position is $73,400.00 - $110,100.00/Yr. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.