[Hiring] UX Visual Designer @H&R Block

Role Description

H&R Block is seeking a UX Visual Designer to help shape engaging, customer-centered digital experiences across the H&R Block, Block Advisors, and Spruce websites. As part of the Marketing Creative team, you will combine user experience strategy, visual design expertise, and data-informed decision-making to create intuitive, accessible, and conversion-focused experiences. In this role, you will partner with cross-functional teams to deliver seamless digital journeys that meet customer needs, strengthen our brands, and drive business results.

• Design visually compelling, user-centered web experiences that support marketing objectives, strengthen brand perception, and drive customer engagement.
• Create responsive page designs, landing pages, and digital experiences optimized for desktop, tablet, and mobile devices.
• Apply UX best practices, user research insights, and customer behavior data to improve usability, conversion, and overall site performance.
• Collaborate closely with marketers, content strategists, developers, product partners, and other designers to deliver cohesive digital experiences.
• Develop wireframes, user flows, prototypes, and high-fidelity visual designs that clearly communicate user journeys and design intent.
• Ensure all digital experiences meet accessibility standards and reflect inclusive design principles.
• Leverage analytics, A/B testing results, and user feedback to identify opportunities and continuously optimize web experiences.
• Maintain and contribute to design systems, component libraries, and established brand guidelines to ensure consistency across digital properties.
• Present design concepts, rationale, and recommendations to stakeholders, incorporating feedback while advocating for customer needs and design best practices.
• Stay current on emerging UX, visual design, web technology, and digital marketing trends to bring innovative thinking and new approaches to the team.

Qualifications

• Bachelor's or equivalent degree in Design, Human-Computer Interaction, or equivalent professional experience within the design field.
• 3-5 years of UX or product design experience, ideally in agile, cross-functional teams.
• Strong portfolio showcasing responsive web design, systems thinking, and measurable impact.
• Proficiency in Figma, Adobe Creative Cloud, and familiarity with CMS platforms like AEM.

Benefits

• Competitive pay.
• Comprehensive benefits.
• Support for life both in and outside of work.
• Participation in the H&R Block Retirement Savings Plan (401(k) Plan).
• Employee Assistance Program.
• (Virtual) fitness center programs.
• Associate discount program.
• Business Travel Accident Insurance.
• Associate Tax Prep benefit.

Pay Range

The pay range for this position is $73,400.00 - $110,100.00/Yr. Local minimum wage laws apply. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.