[Hiring] Senior Service Designer @Spinwell Global

Role Description

Spinwell is recruiting for a Senior Service Designer for an excellent opportunity within the public sector.

Key Responsibilities

• Facilitation of design workshops, with a broad set of stakeholders, to identify priority deliverables and the risks/opportunities arising from them.
• Support product managers on scoping, road-mapping and prioritisation exercises.
• Document workshop outcomes and recommendations.
• Analyse user needs and business objectives.
• Develop design concepts and prototypes that help reimagine user experience.
• Using user centre design methods such as journey mapping to present the outcome of the recommendations with reference to the end-to-end consequences of decisions made.
• Create detailed final design requirements.

Qualifications

• This requires ‘practitioner’ level knowledge and experience in:
  • Design communication
  • Designing for everyone
  • Strategic design
  • Designing together
  • Evidence-based design
  • Iterative design
• It also requires ‘working level’ knowledge and experience in:
  • Leading design

Requirements

• The client supports the Disability Confident Scheme and is committed to providing fair and inclusive recruitment opportunities. Candidates with a disability who meet the minimum essential criteria for the role may be eligible for an interview under the scheme. Where application volumes are particularly high, the client may shortlist those candidates who best meet the role requirements.
• The client supports the Armed Forces Covenant and is committed to helping veterans and military spouses or partners access employment opportunities. Eligible veterans and spouses or partners of Armed Forces personnel who meet the minimum essential criteria may qualify for an interview under the client’s applicable recruitment scheme. Where application volumes are particularly high, shortlisting may be necessary.

How to Apply Under These Schemes

If you believe you qualify under either scheme, please inform your Spinwell recruitment consultant when applying and quote the relevant vacancy reference. We will explain the applicable process and confirm your request with the client.

Reasonable Adjustments

If you require reasonable adjustments at any stage of the recruitment process, or would prefer an alternative or more accessible method of communication, please let us know. We will work with you and the client to accommodate your needs wherever reasonably possible.

Candidate Privacy Notice

By applying for this vacancy, you acknowledge that Spinwell Global Limited will process your personal information for recruitment purposes and may contact you about other suitable opportunities. Your details may be retained for up to 24 months from your last meaningful interaction with us, in accordance with our Recruitment & Website Privacy Notice, available at www.spinwellglobal.com.

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