[Hiring] German Speaking Customer Experience Coordinator @Patrique Mercier Recruitment PT
Apr 01, 2025 - Patrique Mercier Recruitment PT is hiring a remote German Speaking Customer Experience Coordinator. 💸 Salary: monthly salary with 2 extra salaries per year and bonuses. 📍Location: Greece.
Role Description
This role involves providing exceptional support to our German-speaking clients, ensuring that their inquiries are addressed with efficiency and professionalism.
- Act as the main point of contact for German-speaking customers, managing their inquiries with care and expertise.
- Engage with customers through various communication channels, including phone, email, and chat.
- Build a thorough understanding of our products and services to offer accurate assistance to our clients.
- Resolve customer issues effectively to enhance satisfaction and encourage loyalty.
- Collaborate with internal teams to relay customer feedback and contribute to service improvement initiatives.
- Follow up with customers to ensure ongoing satisfaction and gather additional insights.
- Analyze customer interactions and compile reports to identify trends and areas for enhancement.
Qualifications
- Fluency in German and English, both written and spoken.
- Previous experience in customer service or a similar client-facing role is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced remote environment.
- Familiarity with customer service software and tools is a plus.
- Strong analytical and problem-solving skills.
- An interest in online media and familiarity with industry trends.
Benefits
- Fully Paid Relocation Package (Flight, Transfer and Hotel)
- Monthly Salary
- 2 Extra Salaries Per Year
- Health Insurance
- Private Health Insurance
- Monthly Bonus
- And More...
Company Description
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
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| 📍 | Be aware of the location restriction for this remote position: Greece |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
monthly salary with 2 extra salaries per year and bonuses
|
Remote
Location
Greece
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Greece |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
