[Hiring] French speaking Technical Support Representative @Patrique Mercier Recruitment PT
Mar 27, 2025 - Patrique Mercier Recruitment PT is hiring a remote French speaking Technical Support Representative. 💸 Salary: competitive monthly salary + bonuses. 📍Location: Europe.
Role Description
Patrique Mercier Recruitment PT is seeking a skilled French-speaking Technical Support Representative to join our remote team based in Greece. This position is perfect for those who are passionate about providing excellent customer support and have a strong understanding of technical concepts. In this role, you will assist French-speaking customers with their technical inquiries, ensuring they receive the expert guidance they need.
- Provide high-quality technical support to French-speaking clients through various communication channels, including phone, email, and chat.
- Identify, diagnose, and resolve a range of technical issues related to company products and services.
- Educate customers on product features and offer solutions to enhance their experience.
- Work collaboratively with team members to escalate complex issues to higher-level technical support.
- Document customer interactions and resolutions in the support ticketing system accurately.
- Stay up-to-date with product updates, industry trends, and best practices in technical support.
- Participate in training sessions and contribute to team knowledge sharing.
Qualifications
- Fluency in French, with excellent verbal and written communication skills.
- Previous experience in technical support or customer service is a plus.
- Strong analytical and troubleshooting abilities.
- Ability to work effectively in a remote environment and manage time efficiently.
- Familiarity with customer service software and ticketing systems is desirable.
- A genuine desire to help customers and improve their satisfaction.
- Ability to work collaboratively with a diverse team.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
Company Description
With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive monthly salary + bonuses
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
