[Hiring] Finnish Speaking Customer Service For Online Steaming Department @Mercier Consultancy
Mar 27, 2025 - Mercier Consultancy is hiring a remote Finnish Speaking Customer Service For Online Steaming Department. 💸 Salary: unspecified. 📍Location: Europe.
Role Description
This role involves providing outstanding support to our Finnish-speaking customers in the Online Streaming Department.
- Provide high-quality customer service in Finnish through phone, email, and chat regarding our online streaming platform
- Assist customers with inquiries regarding subscriptions, content suggestions, and troubleshooting
- Resolve customer issues effectively, ensuring a positive user experience
- Maintain accurate records of customer interactions in our CRM system
- Collaborate with technical support teams to address complex customer issues
- Gather user feedback to help improve our streaming services
- Stay updated on current trends in online streaming and the latest content offerings
Qualifications
- Fluency in both Finnish and English, with excellent communication skills
- Strong customer service orientation and problem-solving abilities
- Prior experience in customer service, particularly in the entertainment or streaming industry, is preferred
- Ability to manage multiple inquiries and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Genuine enthusiasm for streaming services and commitment to enhancing customer experiences
- Familiarity with customer support software and CRM systems is advantageous
Benefits
- Fully Paid Relocation Package (Flight, Transfer and Hotel)
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Monthly Performance Bonus
- Free Greek Course
- And More...
Company Description
Mercier Consultancy - Making Connections - Delivering Results
At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.
Our expertise lies in connecting companies with top-tier talent, optimizing outsourcing solutions, and providing high-end strategies. We work with industries ranging from customer service and tech to aviation and luxury markets, ensuring that every client benefits from our tailored, results-driven approach.
With a reputation for excellence, high earnings, and exclusive opportunities - we redefine what it means to be a consultancy. Whether you're a company looking for expert guidance or a recruiter aiming for unparalleled success, Mercier Consultancy is your gateway to the next level.
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
