[Hiring] Customer Success Manager @Instagrid
Mar 22, 2025 - Instagrid is hiring a remote Customer Success Manager. 💸 Salary: $85,000 - $115,000 per year. 📍Location: USA.
Role Description
Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients. Your role is pivotal in fostering strong relationships with key accounts, facilitating product understanding, and spearheading growth initiatives. By embedding yourself within each key account, you'll become an indispensable asset, driving our market success through unparalleled customer satisfaction.
- Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches
- Expand your network within assigned customers, enabling their success with our solutions
- Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm
- Provide comprehensive product training and support to users, making the product accessible and user-friendly
- Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively
- Drive high product utilization and ensure customers fully benefit from our solutions
Qualifications
- A proven sales track record, ideally within the construction industry, demonstrating your ability to drive results and exceed targets
- Comprehensive technical understanding and familiarity with our product portfolio, enabling you to effectively communicate its value to customers
- Excellent communication and negotiation skills, backed by engaging presentations that captivate and persuade potential clients
- Willingness to travel within a predefined region to visit customers onsite, fostering strong relationships and understanding their needs firsthand
- Proficiency in written and spoken English, ensuring clear and effective communication with clients and colleagues
- Committed to continuous self-improvement and process optimization, seeking opportunities to enhance your skills and contribute to the success of our team
- You must have a clean and valid driver’s license
- You must have a reliable vehicle to meet customer needs
Benefits
- A dynamic environment in a fast-growing structure with a very flat hierarchy
- The opportunity to join a company at the cutting edge of its field
- A laptop (Apple or Windows)
- A car allowance
- 25 days PTO
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$85,000 - $115,000 per year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
