[Hiring] Virtual Client Services Representative @AIL

Role Description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

In This Role, You Will:

• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism
• Engage in ongoing training, mentorship, and professional growth
• Prioritize high-quality, client-focused interactions
• Build strong, long-term client relationships
• Walk individuals and families through personalized supplemental benefit options
• Maintain organized, accurate digital records and follow-up communication

Qualifications

• Ease with virtual tools and video meetings
• A heart for helping people and supporting a purpose-driven mission
• Ability to obtain any necessary licenses, if applicable to the role
• Prior customer service or consultative experience is a plus, not required
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Reliable internet connection and Windows-based laptop or PC with webcam
• Strong communication and people skills

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Inbound leads only — no cold calling
• Weekly, performance-based earnings
• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• Complete training and licensing support provided
• Equity opportunity (3%) for those who qualify
• Fully remote, flexible schedule
• Renewal-based income growth opportunities
• A real path into leadership

Company Description

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.

Take the next step in your career—apply today.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.