[Hiring] Virtual Account Services Representative @AIL

Role Description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Support the enrollment process from start to finish with professionalism
• Present supplemental benefit options tailored to each individual or family
• Conduct virtual consultations with clients via Zoom
• Build lasting client relationships
• Focus on delivering excellent, client-centered service

Qualifications

• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills
• Passionate about helping others and contributing to a mission-driven organization
• Reliable internet and a Windows laptop/PC with webcam
• Able to obtain any necessary professional licensing, where applicable
• Confidence with virtual meetings and everyday digital tools
• Authorized to work in the United States
• Prior customer service or consultative experience is a plus, not required

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Monthly and quarterly bonuses
• Equity opportunity (3%) for those who qualify
• Full training and licensing provided
• 100% remote role with flexible scheduling
• Inbound leads only — no cold calling
• A team culture built around people, not just numbers
• A clear path toward leadership roles
• Renewal-based income growth opportunities
• Weekly pay based on performance

Company Description

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.