[Hiring] Communications Specialist II @TRILLIUM HEALTH RESOURCES

Role Description

The Communications Specialist II supports execution of communications and marketing activities across digital, print, and media channels. They help impact positive health outcomes and Trillium public perception through this role that develops content, applies brand and accessibility standards, and coordinates communication initiatives to ensure consistent delivery of accurate, audience-appropriate information that supports organizational objectives.

On a typical day, you might:

• Identify, develop, and shape member and community stories that show the depth and breadth of the experiences and outcomes of those Trillium serves, from cultivating story opportunities and first contact through final edit, across written, video, and audio formats.
• Develop, write, edit, and proof content for websites, publications, and member communication materials.
• Apply brand standards, accessibility requirements, and readability guidelines to all communications.
• Coordinate development and distribution of email communications, including list management and reporting.
• Maintain and update website content in coordination with internal teams and external partners.
• Ensure all communications align with organizational branding guidelines and messaging standards.

Qualifications

• High school diploma or GED and six (6) years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; OR
• Associate's degree and four (4) years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; OR
• Bachelor's degree and two (2) years of experience in communications, public relations, marketing, website design or maintenance, or social marketing; OR
• Equivalent combination of education and experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Requirements

• Experience writing for health care, behavioral health, public health, human services, government, or nonprofit audiences. Familiarity with Medicaid, plain-language writing, or person-first language is a plus.
• Experience with videography and video editing, including filming interviews and editing short-form content for digital platforms.

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.