[Hiring] Lead Consultant - Business Solutions @Maximus

Role Description

Shape strategy. Lead innovation. Drive results. Maximus is seeking a Business Solutions Lead to guide complex solution design initiatives, influence business transformation, and deliver innovative solutions that create meaningful impact for clients and communities. This is a remote opportunity!

Essential Duties and Responsibilities

• Own the end-to-end solution strategy and architecture for assigned opportunities, ensuring the solution is complete, integrated, compliant, competitive, and delivery-ready.
• Establish solution assumptions, design principles, guardrails, and decision criteria to guide technical, operational, pricing, and delivery teams.
• Resolve solution decisions and tradeoffs by balancing client requirements, capture strategy, delivery feasibility, pricing assumptions, risks, and competitive positioning.
• Lead solutioning across the opportunity lifecycle, from early qualification and pre-bid strategy through proposal submission, governance reviews, and transition to delivery.
• Facilitate workshops, design sessions, and decision forums with cross-functional teams to define, refine, and validate the integrated solution approach.
• Keep the solution integrated and delivery-ready by managing dependencies, assumptions, constraints, risks, and alignment across technical, operational, staffing, implementation, and pricing components.
• Assign analytical priorities and workstreams to analysts supporting solution development, including requirements analysis, capability mapping, gap assessment, staffing inputs, risk analysis, and competitive research.
• Review, validate, and synthesize analyst outputs to ensure accuracy, relevance, completeness, and alignment with solution strategy and proposal needs.
• Translate analytical findings into solution decisions, design inputs, assumptions, risks, and proposal content that support a credible and executable solution.
• Develop and contribute to proposal solution content, ensuring narratives accurately reflect the approved solution and remain internally consistent, compliant, and compelling.
• Present and defend solution approaches with internal leadership, capture teams, proposal teams, and, when appropriate, client stakeholders.
• Participate in client workshops, oral presentations, demonstrations, solution walk-throughs, and related engagement activities when needed to support pursuit strategy and solution credibility.
• Lead business solution design workstreams for pursuits, client opportunities, and transformation initiatives.
• Facilitate discussions with operations, technology, pricing, pursuit operations, proposal, implementation, and subject matter experts to define service delivery models, business processes, staffing approaches, technology-enabled workflows, assumptions, risks, and differentiators.
• Translate strategy and requirements into executive-ready solution narratives, proposal content, implementation concepts, process flows, graphics, and client presentation materials.
• Provide guidance to consultants and analysts and help ensure solution content is feasible, compliant, cost-informed, and aligned to client outcomes.

Qualifications

• Experience in government health and human services, contact center, eligibility, appeals/fair hearings, Medicaid, SNAP, unemployment insurance, workforce services, or similar public-sector/service delivery environments preferred.
• Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

Requirements

• Leading solution design workstreams for complex pursuits, client engagements, or transformation initiatives.
• Strong facilitation, operating model design, business process design, proposal content development, client presentation, and cross-functional leadership skills.
• Ability to align operations, technology, pricing, staffing, implementation, compliance, and client outcome considerations into a coherent solution.
• Government services, health and human services, contact center, eligibility, Medicaid, SNAP, unemployment insurance, appeals/fair hearings, or similar program experience strongly preferred.
• This position is fully remote and will require a home office.
• Home office requirements:
• Reliable high-speed internet service
• Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
• Minimum 5 Mpbs upload speeds

Benefits

• 💰 Competitive Compensation - bonus potential
• 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• 🏝️ Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
• 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• 📚 Tuition Reimbursement - Invest in your ongoing education and development.
• 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• 📚 Professional Development Opportunities - Participate in training programs, workshops, and conferences.