[Hiring] Business Change Manager @Spinwell Global

Role Description

Spinwell is recruiting for a Business Change Manager for an excellent opportunity within the public sector. The successful person will report to the Assistant Director – Business Change & Communications. They will combine end-to-end change business change capability with a strong focus on benefits management and realisation. They will join a team of Business Change specialists working across the Agency’s change and transformation programme to ensure that the business impacts of changes are understood, that benefits are identified and measurable and that colleagues understand what changes mean for them and are ready and able to adopt and embed new ways of working.

Key Responsibilities

• Benefits strategy & realisation: Develop and own the benefits strategy for assigned programmes: define benefit targets, map benefits to change initiatives, ensure mechanisms are in place to track and embed them into business operations.
• Tracking, measurement & reporting: Drive benefits tracking, measurement and reporting: capture baselines, monitor progress, provide regular benefits dashboards and highlight changes to forecasts and delivery plans.
• Business Change and adoption: Create and maintain change plans, stakeholder analyses, impact assessments, readiness criteria, communications and training strategies to secure adoption and embedding of change.
• Stakeholder management: Identify and build relationships with key stakeholders across the programme and business. Understand their interests, concerns and level of influence, secure their active involvement in the change, and work with them to resolve issues, build alignment and support delivery.
• Business engagement and communication: Work with communications colleagues, leaders and managers to ensure messages are clear, timely and consistent, create opportunities for two-way engagement, and use feedback and insight to adapt the change approach. Identify, engage and enable business champions to support local communication, gather feedback, reinforce key messages and help colleagues adopt and embed new ways of working.
• Business readiness & go-live: Plan, co-ordinate and own business readiness assessments; provide evidence-based go-live recommendations and lead the ‘approve/refuse’ decision process with programme leadership and business owners.
• Business case & value articulation: Support and contribute to business case development and refreshes: ensure benefits and business value are clearly articulated, evidenced and measured.
• Risk, dependency & issue management: Identify and manage risks, dependencies and issues that could materially affect benefits realisation; escalate and drive mitigations with programme leads and corporate functions.

Qualifications

• Significant demonstrable experience leading business change in a large, complex organisation (public sector experience preferred).
• Proven expertise in benefits management across the full lifecycle: identification, baselining, target setting, measurement, and realisation.
• Experience of designing and maintaining benefits frameworks, dashboards and governance for major transformation programmes.
• Strong stakeholder engagement and influencing skills, with experience of working with senior leaders and holding business areas to account.
• Practical experience of readiness assessments, adoption planning, communications and training to embed change into BAU.
• Excellent written and verbal communication skills; proven ability to produce clear business case and reporting material.
• Ability to manage competing priorities, work autonomously and provide pragmatic judgement in complex delivery settings.

Key behavioural competencies

• Work in an environment of uncertainty and continual change.
• Establish and develop productive relationships with stakeholders.
• Influence, change and impact decisions with stakeholders.
• Recognise, anticipate, and effectively deal with existing or potential conflicts.
• Create and present a compelling vision and set clear direction.
• Think of, research, and apply new ideas and ways of doing things.
• Plan, lead, and effect positive cultural change.

Requirements

• Experience in public sector programmes or experience of government guidance and tools.
• Knowledge of benefits and investment guidance (e.g., HMT Green Book, MSP or equivalent frameworks).
• Professional qualification in project/delivery/change/benefits (e.g., APMG, Prosci).

Disability Confident Scheme

The client supports the Disability Confident Scheme and is committed to providing fair and inclusive recruitment opportunities. Candidates with a disability who meet the minimum essential criteria for the role may be eligible for an interview under the scheme.

Armed Forces Covenant

The client supports the Armed Forces Covenant and is committed to helping veterans and military spouses or partners access employment opportunities.

How to Apply Under These Schemes

If you believe you qualify under either scheme, please inform your Spinwell recruitment consultant when applying and quote the relevant vacancy reference.

Reasonable Adjustments

If you require reasonable adjustments at any stage of the recruitment process, or would prefer an alternative or more accessible method of communication, please let us know.

Candidate Privacy Notice

By applying for this vacancy, you acknowledge that Spinwell Global Limited will process your personal information for recruitment purposes and may contact you about other suitable opportunities.