[Hiring] Solutions Strategist @Akkio

Role Description

A Solutions Strategist is the person who makes the win compound, owning the account post-POC through adoption and growth. You drive adoption and stickiness, partnering with the GCE (Global Client Executive) to convert that into references and expansion.

• Own named enterprise accounts post-POC, growing them from a first use case into an expanding, referenceable partnership.
• Drive adoption and stickiness across the partner organization: more teams, more markets, more workflows, with a live map of account health, usage, and momentum.
• Surface the next use case before the partner asks, and shape it into scoped value on the platform.
• Partner with the GCE to convert realized value into references and expansion: new use cases, new business units, contracted features.
• Cultivate technical and business champions inside partner organizations and equip them to advocate for Akkio internally.
• Configure workflows and onboard teams alongside the engagement team, keeping enough hands-on depth to stay credible and useful.
• Run the operating cadence for your accounts: QBRs, executive check-ins, and status that keeps momentum visible and wins celebrated.
• Feed the field signal back: expansion patterns, feature gaps, and adoption blockers, delivered crisply to product and engineering.
• Own the account strategy for each named account: goals, challenges, KPIs, and timelines, built with the partner and kept current.
• Own the early warning on renewals: spot churn and adoption risk ahead of the renewal conversation and mitigate it with the GCE.

Qualifications

• 4+ years in customer-facing roles for enterprise software: solutions consulting, engagement management, technical account management, customer success engineering, or agency-side client leadership.
• Consulting-first: you shape ambiguous partner needs into scoped, valuable outcomes, and you're credible in a workshop, a working session, or a boardroom.
• Growth-minded: you've grown accounts before, you notice the expansion signal in an ordinary conversation, and you know how to move it forward without turning into a salesperson.
• Fluent with the modern AI stack as a daily practitioner, comfortable configuring, demonstrating, and troubleshooting LLM-based and agentic systems with users of all levels.
• You know the media business from the inside, or you're hungry to learn it fast: how agencies are structured, how planning, audience, and measurement work flows, and how to speak with strategists and analysts in their language.
• Hands-on data comfort: SQL, campaign/audience/measurement data, and enough technical depth to handle configuration and first-line troubleshooting before escalating.
• You thrive on ownership: you've repeatedly taken loosely defined partner needs and delivered outcomes anyway, filling gaps with judgment rather than waiting for direction.

Requirements

• A track record of account growth or expansion revenue you can point to.
• A network across agency holding companies and independents.
• Hands-on experience building with large language models: prototypes, evals, or agent workflows you can show us.
• Previous early-stage startup experience.

Benefits

• Competitive salary range of $150,000–$200,000 depending on experience, plus substantial equity grants.
• Health, dental, and vision insurance.
• 401(k) plan.
• PTO.

Company Description

Akkio is the AI infrastructure that automates campaign workflows for the world's largest media agencies. Our platform runs on-premises within our partners' cloud environments, sits directly on top of their data, and enables teams to productionize agentic AI workflows at enterprise scale with full security and governance control.

• We're a small, fast-growing team, and every person here shapes what media's biggest players do next.
• Our approach already powers some of the biggest names in media.