[Hiring] Account Manager, Energy & Industrials @AlphaSense

Role Description

The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You'll need to be versatile and manage a portfolio of clients within one of the industry-aligned books of business.

Key responsibilities include:

• Maximize retention rate across the book of business
• Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
• Identify revenue at risk in order to best position the company to prevent churn
• Forecast retention rates
• Collaborate with Account Executives to identify growth opportunities within the book of business
• Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base
• Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
• Hold Business Reviews with key stakeholders
• Consistent proactive outreach with material and information that's relevant for our user base
• Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
• Acquire value stories and product feedback from clients

Qualifications

• At least three years of experience in an account management role
• Strong ability to develop instant rapport with new people
• Demonstrated success at managing and growing relationships within Fortune 1000 clients
• Strong business acumen and commitment to effective processes and tactics
• Exceptional oral, written and presentation skills

Requirements

• Prior experience in any of the industries above is not required
• Account management skill and client relationship experience are essential

Benefits

• Base Compensation Range: $100,000 — $120,000 USD
• Performance-based bonus
• Equity
• Generous benefits program

Company Description

AlphaSense is an equal-opportunity employer committed to a work environment that supports, inspires, and respects all individuals. We do not discriminate against any employee or applicant on the basis of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor.

We provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances.