[Hiring] Account Manager @Flai

Role Description

Flai is building the leading AI-native communications platform for car dealerships. Our customers love the product, and that opens up a huge opportunity to grow with them. You'll own expansion across our existing customer base, bringing new products to current customers and taking Flai to more rooftops within dealer groups.

• Grow every account: Own expansion revenue across your book of customers.
• Expand across rooftops: Bring Flai to more locations within the dealer groups we already serve.
• Launch new products: As our suite grows, introduce customers to new ways we can help their stores.
• Run the full deal: Demo, build proposals, negotiate, and close.
• Partner with customer success: Team up with CS to understand each account's health and turn it into growth.
• Bring the customer's voice back: Share customer feedback and insights with the team to help shape what we build next.

Qualifications

• You're Commercially Driven: You want to grow accounts, not just keep them happy.
• You Build Real Relationships: Dealership leaders trust you because you get their business.
• You Know Dealer Groups: How multi-rooftop groups make decisions and how to expand inside them.
• You're Consultative: You find the real problem first, then show how we solve it.
• You're Organized: Clear account plans, clear priorities, every account covered.
• You're a Great Partner: You work hand in hand with customer success to spot what's next.
• You Own It: You run your book like your own business.

Requirements

• Experience in account management, account executive, or another quota-carrying sales role.
• A track record of hitting expansion or upsell targets.
• Experience selling to car dealerships or within automotive.

Nice to Have

• Experience managing dealership accounts in a growth, farming, or expansion role at any company that sells to dealerships.
• Experience selling into multi-rooftop dealer groups.
• Experience with HubSpot.

Benefits

• Competitive OTE and meaningful equity.
• Medical, dental, and vision.
• Flexible PTO.
• Fully remote.
• A small, high-caliber team where your work has real impact from day one.