[Hiring] Account Manager, Consulting & Professional Services @AlphaSense

Role Description

The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients' main point of contact for:

• Inbound queries
• Outbound engagement
• Relationship updates
• Renewal discussions

You'll need to be versatile, managing a portfolio of clients within one of the industry-aligned books of business. Responsibilities include:

• Collaborating with account executives to identify new business opportunities
• Extracting knowledge from clients to inform internal teams

Qualifications

• At least three years of experience in an account management role
• Experience in managing retention and growth for an existing book of business
• Demonstrated success in managing and growing relationships within Fortune 1000 clients
• Strong business acumen and commitment to effective processes and tactics
• Exceptional oral, written, and presentation skills

Requirements

• Ability to develop instant rapport with new people
• Natural intellectual curiosity with the ability to learn and adapt quickly
• Understanding of best practices for client engagement within a SaaS environment
• Strong commitment to delivering results

Benefits

• Base Compensation Range: $100,000 — $120,000 USD
• Performance-based bonus
• Equity options
• Generous benefits program