[Hiring] Account Manager @INEOS

Role Description

The Polymers Account Manager is the single point of accountability for the customer relationship and strives to meet or exceed established objectives for assigned customers/territory in the areas of:

• Sales Volume
• Margin
• New accounts
• Working-Capital metrics
• Utilization of information systems
• Managing expenses

Main responsibilities include:

• Maintain existing sales and identify new opportunities
• Gain knowledge of customer’s business
• Develop key purchasing contacts
• Identify customer expectations and match them to INEOS’s capabilities
• Utilize internal information systems to develop an offer for the customer
• Successfully negotiate sales agreements, utilizing sales-management resources
• Sales territory may include accounts in Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and New Mexico
• Territory requires 50-60% overnight travel
• Meet established annual objectives to deliver volumes and margins for their assigned territory
• Ability to effectively utilize INEOS’s forecasting tools
• Negotiate pricing at market-based accounts
• Develop realistic forecasts
• Develop clear understanding of customers’ markets that could affect forecast/delivery of plan
• Monitor results and develop options for management consideration of corrective action
• Identify market conditions and competitive activity affecting plan delivery
• Develop/maintain strong customer relationships, and increase customer loyalty and satisfaction
• Build trust with key customer contacts; become a source of industry information to the customer
• Listen to customer needs/concerns and recommend timely solutions
• Be proactive, not reactive, to market conditions, but don’t over commit
• Ensure INEOS is “easy to do business with”
• Utilize INEOS’s resources, appropriately, to continuously create value in the customer relationship
• Ensure customers’ responsibilities of relationship are met
• Accurate and timely input of forecasts/order placement
• Payment of invoices within established terms
• Increased utilization of rail fleet, by ensuring timely release of railcars from customers’ facilities
• Participation in broader O&P initiatives
• Sustainability & circular economy initiatives
• Safety projects and training
• Skill & expertise development in software system use

Qualifications

• Bachelor’s degree in Engineering, Science, Business, or a related field
• Industry and/or product knowledge required
• Organizational awareness preferred

Requirements

• Basic product-property knowledge preferred
• Willingness to listen and learn; listen and develop solutions
• Superior interpersonal skills
• Good communicator; strong relationship building
• Computer competent, working knowledge of Microsoft Office applications
• Ability to influence without direct authority
• Safety orientation

Benefits

• Culture of honesty and integrity with an emphasis on safety, health, and environmental performance
• Acknowledgment for embracing new practices that help create real value for customers