[Hiring] Account Manager @Growgetter

Role Description

We are seeking a highly skilled and client-focused Account Manager to join our dynamic team. As a key member of our growth marketing firm, you will play a crucial role in managing client relationships, driving project success, effective CRM implementation, and ensuring exceptional service delivery while maintaining strong internal team collaboration.

Growgetter is a strategic marketing agency powering effective brand and performance marketing that drives measurable results for clients in the data, insights, analytics, and experience management sector. As an early-stage startup, our day-to-day at Growgetter is evolving and our breadth of unique skills and experience enables us to prepare for the unexpected. It takes a high level of flexibility, creative thinking, and self-education to be a part of our growth team.

Primary Responsibilities:

• Account Management:
  • Learn clients' businesses and industries to make proactive recommendations
  • Manage direct client relationships and serve as their primary point of contact
  • Proactively communicate
  • Manage client expectations and ensure clear understanding of deliverables
  • Understand client needs and provide strategic solutions
  • Ensure overall positive client experience when working with Growgetter
  • Serve as liaison between clients and internal teams
• Project Management:
  • Lead end-to-end project management for campaigns, conferences, and ongoing initiatives
  • Create and manage detailed project timelines
  • Develop and maintain task management in project management platform(s)
  • Monitor project progress and ensure timelines are met
  • Coordinate with internal teams and provide necessary context for projects
• Marketing Automation and Campaign Management:
  • Implement and maintain the company's Customer Relationship Management (CRM) system, ensuring seamless integration with marketing automation and lead nurturing processes
  • Create and optimize workflows, landing pages, website CTAs, and lead capture forms to streamline the lead generation and nurturing process
  • Maintain the database, ensuring data integrity and accuracy for effective marketing campaigns
• Analytics and Reporting:
  • Review analytics reports and collaborate closely with the Account Director
  • Maintain proficiency in various reporting platforms
  • Translate data insights into actionable recommendations for clients
  • Monitor and report on key performance indicators (KPIs)
• Additional Responsibilities:
  • Oversee paid advertising campaigns across various channels (Google Ads, social media, programmatic display)
  • Monitor campaign performance and provide regular updates to clients
  • Collaborate with the paid media team to optimize campaign performance
  • Ensure alignment between client goals and paid acquisition strategies
  • Stay informed about industry trends, best practices, and emerging technologies in demand generation and CRM

Qualifications

• Proven experience in account management, project management, lead generation, CRM implementation (3-5 years minimum)
• Strong project management experience with demonstrated success in managing multiple projects
• Excellent communication and interpersonal skills
• Experience with project management tools (e.g., ClickUp, Notion, Monday.com, or similar)
• Understanding of digital marketing strategies and paid advertising
• Experience with B2B client relationship management
• Strong organizational and time management skills
• Problem-solving mindset with ability to think strategically
• Adaptability and flexibility in a fast-paced environment

Requirements

• Don't check every single box? Please apply anyway! We are looking forward to reviewing your application.

Benefits

• Competitive Salary Range
• Full-Time Benefits (Medical, Dental, Vision)
• 401(k)
• Training and Career Development
• Flexible PTO Policy