[Hiring] Technical Writer @Joseph & Associates, LLC

Role Description

This is a remote position. This candidate will perform substantive technical-writing, documentation, editing, content-development, and knowledge-management work supporting Health IT implementation, sustainment, governance, operations, training, and user understanding. The Technical Writer develops and maintains clear, accurate, standardized, audience-appropriate technical and operational content.

• Develop, write, edit, format, and maintain technical, operational, program, training, governance, and user documentation.
• Develop standard operating procedures, work instructions, user guides, reference materials, technical reports, process documentation, manuals, knowledge articles, and similar work products.
• Translate complex technical, clinical, operational, and program information into clear content appropriate for intended audiences.
• Review source information, interview subject-matter experts, gather requirements, and independently develop documentation from available technical and operational information.
• Standardize document structure, terminology, formatting, and content to improve consistency, readability, usability, and maintainability.
• Review and edit Contractor-prepared documentation for clarity, accuracy, completeness, grammar, organization, consistency, and compliance with applicable templates, governance, security, accessibility (Section 508), and records-management requirements.
• Develop diagrams, process flows, tables, graphics, or other explanatory content as appropriate.
• Maintain version control for Contractor-prepared documentation, use Government-approved document repositories, and support document-review and approval workflows in accordance with applicable records-management and security requirements.
• Maintain documentation inventories, revision histories, and content-status information.
• Support implementation, training, change-management, transition, knowledge-transfer, and sustainment activities through development and maintenance of required documentation.
• Coordinate documentation activities with applicable technical, clinical, program, training, cybersecurity, data, and operational stakeholders.

Qualifications

• Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments.
• Excellent writing, editing, grammar, organization, and information-structuring skills.
• Ability to translate technical subject matter into clear material for technical and non-technical audiences.
• Proficiency with common document-development, collaboration, publishing, and content-management tools.
• Ability to manage multiple documentation products and revisions simultaneously.
• Experience with healthcare, Health IT, Federal IT, or similarly complex regulated environments is preferred.
• U.S Citizenship Required
• DHS Public Trust Required