Technical Writer @Sprypointservices

[Hiring] Technical Writer @Sprypointservices

Mar 25, 2025 - Sprypointservices is hiring a remote Technical Writer. 💸 Salary: unspecified. 📍Location: Canada.

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Role Description

SpryPoint is seeking a skilled and detail-oriented Technical Writer with 2-5 years of experience to join our team. As a Technical Writer, you will be responsible for creating clear, concise, and user-friendly documentation, including user guides and release notes. Your role will be critical in ensuring our customers can effectively utilize our products and stay informed about new features and updates.

Create, update, and manage user guides, release notes, and other technical documentation to support SpryPoint’s product offerings.
Work closely with product managers, developers, and customer support teams to gather information and understand the intricacies of our products.
Convert complex technical concepts into easy-to-understand content for end-users with varying levels of technical expertise.
Ensure that all documentation is accurate, up-to-date, and consistent with SpryPoint’s style and branding guidelines.
Review and edit documentation created by other team members to ensure clarity, accuracy, and adherence to the company’s standards.
Establish and maintain templates, guidelines, and best practices for technical documentation.
Collect and incorporate feedback from users and stakeholders to continuously improve documentation quality and relevance.

Qualifications

2-5 years of experience as a Technical Writer, preferably in a software or technology-related environment.
Experience with Customer Information Systems, Work and Asset Management, or Customer Self-Serve applications would be beneficial.
Strong understanding of software development processes and ability to comprehend technical concepts quickly.
Excellent writing, editing, and proofreading skills with a keen attention to detail.
Proficiency with documentation tools such as GoogleDocs, Snagit, Microsoft Word, or similar software.
Strong verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams.
Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field is desirable, however, equivalent real-world experience with technical writing for a software company is also welcome.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Requirements

Familiarity with Agile development practices and experience in writing documentation in an Agile environment.
Basic knowledge of graphic design tools to create visuals or diagrams that enhance documentation would be nice to have.

Benefits

Remote-first and autonomous working environment with flexible working hours.
Competitive compensation package.
Macbook + $500 towards your home office setup.
Health, dental, vision, and life insurance.
Generous PTO, ½ day Summer Fridays, and flexible sick days.
RRSP (Canada) and 401k (US) matching program.
Professional development courses, $2,500 annual tuition assistance, and a book bounty program.
Annual company events (SpryPalooza!) and team offsites.

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Technical Writer @Sprypointservices

Writing

Salary 💸 unspecified	Remote Location Canada
Job Type full-time	Posted Mar 25, 2025

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Technical Writer @Sprypointservices

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