[Hiring] Instructional Designer / Technical Writer @Teamficient

Role Description

TeamFicient is looking for an Instructional Designer / Technical Writer to develop repeatable, AI-assisted processes for turning source material and operational knowledge into structured, learner-friendly content — course/module content for the LMS, and SOPs (including short training videos where useful) for internal processes. This is a solo, fixed-scope engagement: you own execution end to end, with IT touchpoints and management check-ins only as needed. You'll submit your own RFQ (proposed approach, timeline, hours, and cost) as part of the process.

Core Responsibilities

• Content Development
  • Define content/documentation standards and a repeatable development workflow
  • Convert source material into structured modules, lessons, objectives, and assessments (course content) or step-by-step SOPs with roles, systems, inputs/outputs, and escalation points (process documentation)
• AI-Assisted Production
  • Use AI to accelerate drafting while maintaining human review and quality control
  • Identify processes that benefit from video walkthroughs and recommend a production workflow
• Governance
  • Develop reusable templates/prompts and establish review, versioning, and update procedures

Qualifications

• Must-Haves
  • Strong instructional design and/or technical writing experience
  • Hands-on use of AI/LLM tools for content generation
  • Ability to interview stakeholders and translate workflows/subject matter into clear, structured content
• Good to Haves
  • Familiarity with Mindsmith, Synthesia, or comparable AI content/video-authoring tools
  • LMS implementation or documentation-governance experience

Application Requirements

• A portfolio of relevant, comparable work
• An RFQ (Request for Quotation) covering:
  • What you propose to do
  • How you would do it
  • What's included (and what's excluded)
  • Estimated timeline and hours
  • Total cost, plus any additional/recurring costs
  • What you'll need from TeamFicient to execute
  • Risks, limitations, and assumptions
• Willingness to sign an NDA and Project Agreement before receiving full project details and credentials
• Willingness to undergo a background check

Benefits

• Work Without Borders: Collaborate daily with experts from worldwide and gain international exposure.
• Built for Remote: Join a fully remote culture designed for autonomy, flexibility, and trust.
• Diverse Perspectives: Be part of a multicultural team where different backgrounds are our greatest strength.
• Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.