[Hiring] Innovation & Impact Communications Fellow @mDoc Healthcare

Role Description

This is a remote position.

mDoc is launching an Innovation & Impact Communications Fellowship for outstanding recent graduates who are deeply curious about the intersection of AI, healthcare, technology, health systems and social impact. This is not a traditional communications internship. The Fellow will work alongside mDoc's clinical, AI, product, research and implementation teams to uncover and communicate what we are building, testing and learning, and will help build an innovation newsroom inside mDoc.

The Fellow will be expected to ask, not “What should we post this week?” but “What is happening inside mDoc that the rest of the world should know about?” The Fellow might spend one week understanding how an AI health coach is evaluated for clinical safety, and the next interviewing frontline teams about what happens when digital health meets unreliable connectivity. These insights may then be turned into a newsletter story, technical blog, video script, conference abstract or the early draft of a scientific paper.

Key Responsibilities

• Discover the stories
  • Work directly with the ML, clinical, product, research and implementation teams to identify important innovations, insights, results and lessons.
  • Ask thoughtful questions.
  • Attend selected product and implementation discussions.
  • Interview team members, partners and, where appropriate, the people using our services.
  • Look beyond what happened to understand why it matters.
• Write about innovation
  • Research and draft high-quality:
    • Innovation and thought-leadership articles
    • Technical and evidence-based blogs
    • Case studies
    • Executive and founder thought leadership
    • Conference abstracts and submissions
    • Policy and technical briefs
    • Video and documentary scripts
    • Research manuscripts and papers
    • Grant and partner-facing innovation narratives
  • The Fellow will learn to translate complex technical, clinical and implementation work into writing that is rigorous, understandable and compelling.
• Produce the monthly innovation newsletter
  • Help create a flagship monthly publication highlighting what mDoc is building, testing, learning and discovering.
  • Give funders, governments, researchers, technologists, healthcare leaders and partners a transparent view into what it takes to build and deploy new models of healthcare in real-world settings.
• Build mDoc's Innovation Story Bank
  • Systematically document mDoc's innovation and institutional knowledge. For each major innovation or implementation experience, capture:
    • The problem → our insight → what we built → what is novel → how it was deployed → evidence/results → what did not work → what we changed → what we learned → why it matters.
  • Over time, this will become a living repository informing publications, grants, partnerships, media, research and future product development.
• Translate evidence into influence
  • Work with the research and data teams to turn findings into stories people can understand without compromising scientific rigor.
  • Ensure results are never reduced to another statistic in a presentation, and help answer: what does this finding tell us about how healthcare could work differently?

Qualifications

• Minimum: a Bachelor's degree (Second Class Upper or equivalent) in public health, global health, medicine, science, technology, journalism, communications, public policy, international development, behavioral science, health informatics or another relevant discipline.
• Preferred: A completed Master's degree in a relevant field.
• Note: We care more about how you think and write than your exact degree.

Requirements

• 0–2 years of relevant experience. Recent graduates (completed studies within the last 2–3 years) are strongly encouraged to apply.
• Required: A portfolio or writing samples demonstrating strong writing, such as published articles, blogs, research papers, reports or academic writing.
• Preferred: Prior exposure to research, journalism, communications, health or technology-related work, including academic, volunteer, internship or NYSC placements.
• Preferred: Experience writing for scientific, technical or policy audiences (abstracts, manuscripts, briefs).

Essential skills and competencies

• Exceptional writing: Able to make complex material clear without making it simplistic, across formats from articles to scripts to scientific abstracts.
• Intellectual curiosity: When someone describes what they built, the instinct is to ask why, how, what happened next and what was learned.
• Analytical ability: Comfortable reading research, interrogating data and distinguishing evidence from assertion.
• Storytelling: Able to find the story buried in a technical report, product meeting or conversation with a frontline health worker.
• Interest in AI and technology: Genuinely interested in how technologies such as AI work, and in their limitations, safety and real-world implementation. Engineering skills are not required.
• Accuracy and rigor: Healthcare communications require rigor. Checks facts, interrogates claims and does not exaggerate evidence for the sake of a good story.
• Comfort with ambiguity: Understands that innovation is messy and that the most interesting story may begin with something that did not work.
• Interviewing and stakeholder engagement: Able to ask thoughtful questions of experts, senior leaders and frontline teams.

Desirable

• Familiarity with digital health, health systems or African health contexts.
• Basic video or documentary scripting skills.
• Experience producing newsletters or editorial content.
• Ability to work with data and interpret research findings with support from the research team.

Benefits

• This fellowship offers unusual exposure to the realities of designing and deploying health innovation in African health systems. Fellows will gain first-hand experience in:
  • AI-enabled healthcare
  • Digital and phygital health delivery
  • Clinical AI safety and governance
  • Human-centered product development
  • Real-world health technology implementation
  • Health systems and self-care
  • Research and evidence generation
  • Scientific and technical communications
  • Executive thought leadership
  • Innovation storytelling
• Fellows will work with senior leaders and multidisciplinary teams and build a portfolio of substantive work. Exceptional Fellows may be considered for longer-term roles at mDoc.