[Hiring] Virtual Vacation Consultant @Hopesglobalgetaways

Role Description

We are looking for friendly, organized individuals who enjoy helping others explore new destinations and create memorable vacation experiences. As a Virtual Vacation Consultant, you will work remotely with clients to understand their getaway ideas and help turn those ideas into coordinated plans.

• Gather information about each client's vacation interests, preferred dates, destination ideas, and spending range
• Research resorts, hotels, cruises, tours, transportation, activities, and packaged vacation experiences
• Compare available choices based on client priorities and requested amenities
• Prepare personalized vacation options for clients to consider
• Explain relevant package inclusions, promotions, reservation requirements, and important dates
• Assist with arranging selected accommodations, transportation, excursions, and other services
• Utilize approved supplier resources to coordinate reservation details
• Organize confirmations, schedules, and itinerary information
• Monitor outstanding planning items and follow up with clients as needed
• Check traveler information and reservation details for completeness and accuracy
• Assist with routine booking questions, modifications, and special requests
• Communicate with clients through phone, email, messaging, and virtual appointments
• Maintain organized digital records of client communications and arrangements
• Work with supplier partners when additional information or assistance is required

Qualifications

• Comfortable communicating and building relationships with clients
• Strong written and verbal communicators
• Organized and attentive to important details
• Able to research information and compare different options
• Effective at managing time, priorities, and follow-up
• Comfortable handling multiple client requests
• Able to work independently in a remote environment
• Familiar with computers, email, internet research, and online applications
• Willing to learn new reservation systems and digital resources
• Reliable, professional, and motivated to develop new skills

Requirements

• Applicants must be at least 18 years of age and reside in the U.S., U.K., Australia, Mexico, Spain, or another qualifying region.

Training & Professional Development

• Beginner-friendly onboarding
• Client communication and service training
• Vacation research and planning education
• Supplier and reservation resource instruction
• Destination and product education
• Professional certification opportunities
• Ongoing coaching and team guidance
• Continued learning opportunities

Opportunity Highlights

• 100% remote opportunity
• Flexible full-time or part-time scheduling
• No previous travel industry experience required
• Training and continued educational support
• Access to established travel suppliers and professional planning resources
• Travel-related discounts and industry benefits where applicable
• Continued supplier and destination education
• Opportunities to develop specialized vacation-planning knowledge
• Professional growth and leadership development opportunities