[Hiring] Systems Analyst V @Texas Health & Human Services Commission

Role Description

The Texas Health and Human Services Commission (HHSC) is seeking experienced candidates for a Systems Analyst V (DevOps Coordinator) position within Access & Eligibility Services (AES), Data Management & Reporting. The position supports HHSC mission-critical technology initiatives through senior-level business analysis, systems analysis, governance participation, solution validation, release coordination, and operational decision support.

Systems Analyst V functions as a senior individual contributor with primary responsibility for:

• Business analysis
• Requirements management
• Project intake assessment
• Governance participation
• Solution validation
• Stakeholder coordination

The position serves as a liaison between business and technical teams and is responsible for:

• Discovery, documentation, testing coordination, release readiness, and operational support activities associated with complex information technology initiatives.
• Working under minimal supervision and exercising considerable latitude for initiative and independent judgment.

Qualifications

• Knowledge of business analysis, requirements management, system analysis, validation, testing, implementation, and operational support practices.
• Knowledge of project governance, portfolio management, project intake, backlog assessment, and prioritization processes.
• Skill in Microsoft Visio, Azure DevOps, Microsoft Office Suite, and requirements management/documentation tools.
• Skill in developing diagrams, process flows, decision trees, and business documentation for technical and non-technical audiences.
• Skill in facilitating discovery sessions, stakeholder discussions, requirements workshops, and solution validation activities.
• Ability to assess competing priorities, evaluate business value and risk, and make recommendations regarding project and backlog prioritization.
• Ability to facilitate meetings, workshops, and discussions with executive leadership, business stakeholders, and technical teams to achieve consensus and support decision-making.

Requirements

• Two (2) years of professional experience conducting business analysis, discovery sessions, requirements elicitation, or business process analysis.
• Two (2) years of experience developing business requirements, business rules, workflows, process diagrams, technical specifications, or related project documentation.
• Experience coordinating testing, validation, user acceptance testing, implementation readiness, or release-related activities.
• Experience participating in governance processes, project intake reviews, project prioritization, portfolio management, backlog management, or related decision-support activities.
• Graduation from an accredited four-year college or university with major coursework in Computer Science, Management Information Systems, Business Administration, Public Administration, or a related field. Relevant direct work experience may substitute on a year-for-year basis.

Benefits

• 100% paid employee health insurance for full-time eligible employees
• A defined benefit pension plan
• Generous time off benefits
• Numerous opportunities for career advancement

Additional Information

• This position is 100% remote within the State of Texas.
• Candidates must reside in the State of Texas by their official start date.
• Employees must maintain reliable internet connectivity and webcam capability during work hours.
• Occasional after-hours, on-call, and weekend work may be required.
• Selected applicants must pass a background check and other required due diligence.